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Managing change in process and people: Combining a maturity model with a competency-based approach
3 references·2 citing·17 second hop
Managing change in process and people: Combining a maturity model with a competency-based approach (2003)Managing change in process and people: Co…The IT Service Capability Maturity Model. (1999)The IT Service Capability Mat…Out of the Crisis (1982)Out of the CrisisA Five-Stage Model of the Mental Activities Involved in Directed Skill Acquisition (1980)A Five-Stage Model of the Men…Application and development of the people capability maturity model level of an organisation (2016)Application and development o…Assessing healthcare process maturity: challenges of using a business process maturity model (2015)Assessing healthcare process …Developing Maturity Models for IT Management (2009)Maturity models in business process management (2012)Fundamentals of Business Process Management (2018)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON PERCEPTIONS OF ORGANIZATIONAL PERFORMANCE. (1996)High performance work systems and firm performance (2020)Towards mature IT services (1998)Integrating Outsourcing in the Maintenance Process (2002)Specification of service level agreements, clarifying concepts on the basis of practical research (2003)World-class knowledge management: A proposed framework (2004)A Process Capability Approach to Information Systems Effectiveness Evaluation (2006)Criteria for good assessment: Consensus statement and recommendations from the Ottawa 2010 Conference (2011)The Objective Structured Clinical Examination (OSCE): AMEE Guide No. 81. Part I: An historical and theoretical perspective (2013)Cognitive Load Theory: Implications for medical education: AMEE Guide No. 86 (2014)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Whence Consumer Loyalty? (1999)Role congruity theory of prejudice toward female leaders. (2002)
this work references cited by second hop

References

  • 1982Out of the Crisis7,297 cited
  • 1980A Five-Stage Model of the Mental Activities Involved in Directed Skill Acquisition1,606 cited
  • 1999The IT Service Capability Maturity Model.39 cited

Cited by

  • 2016Application and development of the people capability maturity model level of an organisation19 cited
  • 2015Assessing healthcare process maturity: challenges of using a business process maturity model10 cited

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