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“Forced” Adoption of Innovations in Organizations: Consequences and Implications
11 references·16 citing·41 second hop
“Forced” Adoption of Innovations in Organizations: Consequences and Implications (1991)“Forced” Adoption of Innovations in Organ…Applied Organizational Change in Industry: Structural, Technological and Humanistic Approaches (2013)Applied Organizational Change…Technology Diffusion: An Empirical Test of Competitive Effects (1989)Technology Diffusion: An Empi…The Use of Product Sampling and Advertising: Effects of Sequence of Exposure and Degree of Advertising Claim Exaggeration on Consumers' Belief Strength, Belief Confidence, and Attitudes (1988)The Use of Product Sampling a…Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Product/Consumption-Based Aff…A Model of Innovation Resistance (1987)A Model of Innovation Resista…Selected Determinants of Consumer Satisfaction and Complaint Reports (1983)Selected Determinants of Cons…Information Response Models: An Integrated Approach (1982)Information Response Models: …Consumer Behavior: Basic Findings and Management Implications (1979)Consumer Behavior: Basic Find…Innovativeness: The Concept and Its Measurement (1978)Innovativeness: The Concept a…Social Indicators of Well-Being (1976)Social Indicators of Well-Bei…Innovative Behavior and Communication (1972)Innovative Behavior and Commu…The Role of Fear of Missing Out and Experience in the Formation of SME Decision Makers’ Intentions to Adopt New Manufacturing Technologies (2022)The Role of Fear of Missing O…The early growth of start-ups: innovation matters. Evidence from Italy (2020)The early growth of start-ups…Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption (2020)Consequences of mandated usag…A Study on the Factors Affecting Consumers’ Willingness to Accept Clothing Rentals (2018)A Study on the Factors Affect…Satisfied and unwilling: Exploring cognitive and situational resistance to innovations (2016)Satisfied and unwilling: Expl…Analysis of the relationship between sources of knowledge and innovation performance in family firms (2016)Analysis of the relationship …Governing the Portfolio Management Process for Product Innovation—A Quantitative Analysis on the Relationship Between Portfolio Management Governance, Portfolio Innovativeness, and Firm Performance (2014)Governing the Portfolio Manag…The impact of forced use on customer adoption of self-service technologies (2012)The impact of forced use on c…Impact of User Satisfaction with Mandated CRM Use on Employee Service Quality1 (2012)Impact of User Satisfaction w…Reluctant employees and felt stress: The moderating impact of manager decisiveness (2011)Reluctant employees and felt …Effective benchmarking of innovation adoptions (2010)Effective benchmarking of inn…The impact of context and incentives on mobile service adoption (2009)The impact of context and inc…Voluntary adopters versus forced adopters: integrating the diffusion of innovation theory and the technology acceptance model to study intra-organizational adoption (2008)Voluntary adopters versus for…Salesperson's innovation resistance and job satisfaction in intra-organizational diffusion of sales force automation technologies: The case of South Korea (2008)Salesperson's innovation resi…Beyond Routine: Symbolic Adoption, Extended Use, and Emergent Use of Complex Information Systems in the Mandatory Organizational Context (2006)Beyond Routine: Symbolic Adop…Mandates and technology acceptance: A tale of two enterprise technologies (2005)Mandates and technology accep…Conditional logit analysis of qualitative choice behavior (1972)Estimating Nonresponse Bias in Mail Surveys (1977)Organizational adoption and assimilation of complex technological innovations (2001)An exploration of consumer resistance to innovation and its antecedents (2009)Consumer resistance to innovation—a behavioral reasoning perspective (2014)Advances in Consumer Research (2025)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services (1997)Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage: A Theoretical Model and Longitudinal Test1 (2004)The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance (2006)Role of Product-Related Conversations in the Diffusion of a New Product (1967)Perceived Innovation Attributes as Predictors of Innovativeness (1974)Measuring Consumer Innovativeness (1991)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)Self-Perception Theory (1972)The processes of causal attribution. (1973)The Effects of Progressive Levels of Interactivity and Vividness in Web Marketing Sites (2001)Impact of 3-D Advertising on Product Knowledge, Brand Attitude, and Purchase Intention: The Mediating Role of Presence (2002)WHY DO PEOPLE AVOID ADVERTISING ON THE INTERNET? (2004)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Attitude strength: One construct or many related constructs? (1993)The relationship between market-oriented activities and market-oriented culture: implications for the development of market orientation in nonprofit service organizations (2004)Consumer learning and the effects of virtual experience relative to indirect and direct product experience (2008)A Theory of Cognitive Dissonance (2017)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)Electronic word-of-mouth in hospitality and tourism management (2007)Innovativeness, Novelty Seeking, and Consumer Creativity (1980)Strategic Orientation of the Firm and New Product Performance (1997)How to Overcome Pro‐Change Bias: Incorporating Passive and Active Innovation Resistance in Innovation Decision Models (2013)WHY INNOVATIONS FAIL — THE CASE OF PASSIVE AND ACTIVE INNOVATION RESISTANCE (2013)Innovations—Doomed to Fail? Investigating Strategies to Overcome Passive Innovation Resistance (2015)Environmental variation in studies of organizational behavior. (1964)Organizational Climate: Measures, Research and Contingencies (1974)Conceptual Dimensions and Boundaries of Participation in Organizations: A Critical Evaluation (1978)The Satisfaction With Life Scale (1985)Happiness is everything, or is it? Explorations on the meaning of psychological well-being. (1989)Subjective well-being: Three decades of progress. (1999)
this work references cited by second hop

References

  • 1976Social Indicators of Well-Being3,679 cited
  • 1987Product/Consumption-Based Affective Responses and Postpurchase Processes2,464 cited
  • 1978Innovativeness: The Concept and Its Measurement1,549 cited
  • 1983Selected Determinants of Consumer Satisfaction and Complaint Reports1,466 cited
  • 1989Technology Diffusion: An Empirical Test of Competitive Effects685 cited
  • 2013Applied Organizational Change in Industry: Structural, Technological and Humanistic Approaches615 cited
  • 1972Innovative Behavior and Communication590 cited
  • 1987A Model of Innovation Resistance489 cited
  • 1982Information Response Models: An Integrated Approach407 cited
  • 1988The Use of Product Sampling and Advertising: Effects of Sequence of Exposure and Degree of Advertising Claim Exaggeration on Consumers' Belief Strength, Belief Confidence, and Attitudes217 cited
  • 1979Consumer Behavior: Basic Findings and Management Implications152 cited

Cited by

  • 2016Satisfied and unwilling: Exploring cognitive and situational resistance to innovations107 cited
  • 2012The impact of forced use on customer adoption of self-service technologies104 cited
  • 2010Effective benchmarking of innovation adoptions86 cited

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2008
Salesperson's innovation resistance and job satisfaction in intra-organizational diffusion of sales force automation technologies: The case of South Korea
84 cited
  • 2008Voluntary adopters versus forced adopters: integrating the diffusion of innovation theory and the technology acceptance model to study intra-organizational adoption76 cited
  • 2012Impact of User Satisfaction with Mandated CRM Use on Employee Service Quality171 cited
  • 2018A Study on the Factors Affecting Consumers’ Willingness to Accept Clothing Rentals65 cited
  • 2011Reluctant employees and felt stress: The moderating impact of manager decisiveness60 cited
  • 2016Analysis of the relationship between sources of knowledge and innovation performance in family firms54 cited
  • 2006Beyond Routine: Symbolic Adoption, Extended Use, and Emergent Use of Complex Information Systems in the Mandatory Organizational Context53 cited
  • 2005Mandates and technology acceptance: A tale of two enterprise technologies52 cited
  • 2022The Role of Fear of Missing Out and Experience in the Formation of SME Decision Makers’ Intentions to Adopt New Manufacturing Technologies48 cited
  • 2020Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption46 cited
  • 2009The impact of context and incentives on mobile service adoption42 cited
  • 2014Governing the Portfolio Management Process for Product Innovation—A Quantitative Analysis on the Relationship Between Portfolio Management Governance, Portfolio Innovativeness, and Firm Performance41 cited
  • 2020The early growth of start-ups: innovation matters. Evidence from Italy34 cited