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Maximizing Product Innovation through Adaptive Application of User-Centered Methods for Defining Customer Value
16 references·5 citing·40 second hop
Maximizing Product Innovation through Adaptive Application of User-Centered Methods for Defining Customer Value (2011)Maximizing Product Innovation through Ada…Design Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean (2010)Design Driven Innovation: Cha…Customer value anticipation, customer satisfaction and loyalty: An empirical examination (2010)Customer value anticipation, …Design Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean (2009)Design Driven Innovation: Cha…PERSPECTIVE: Trends and Drivers of Success in NPD Practices: Results of the 2003 PDMA Best Practices Study* (2008)PERSPECTIVE: Trends and Drive…Basic Marketing Research (2006)Basic Marketing ResearchRemoving the fuzziness from the fuzzy front-end of service innovations through customer interactions (2005)Removing the fuzziness from t…Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries (2004)Customer value, overall satis…Auditing best practice for effective product innovation management (2003)Auditing best practice for ef…Generative Tools for Co-designing (2000)Generative Tools for Co-desig…Does Customer Interaction Enhance New Product Success? (2000)Does Customer Interaction Enh…Managing Innovation: Integrating Technological, Market and Organizational Change (1997)Managing Innovation: Integrat…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…Measuring customer value: Gaining the strategic advantage (1996)Measuring customer value: Gai…Marketing Research Essentials (1995)Marketing Research EssentialsSuccess Factors in Product Innovation: A Selective Review of the Literature (1988)Success Factors in Product In…Basic Marketing Research (1988)Basic Marketing ResearchInclusive workplace and organizational citizenship behavior (2018)Inclusive workplace and organ…Applying lean thinking to risk management in product development (2017)Applying lean thinking to ris…User Orientation through Open Innovation and Customer Integration (2016)User Orientation through Open…Does Service Innovation Matter in High-Tech Industry? (2014)Does Service Innovation Matte…Customer Integration in Service Innovation: An Exploratory Study (2013)Customer Integration in Servi…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Advances in Consumer Research (2025)The Strength of Weak Ties: A Network Theory Revisited (1983)Case Study Research: Design and Methods (1984)Qualitative evaluation and research methods (1990)Opening up for competitive advantage – How Deutsche Telekom creates an open innovation ecosystem (2009)What makes a good case study? A positivist review of qualitative case research published in Industrial Marketing Management, 1971–2006 (2009)The evolution of service innovation research: a critical review and synthesis (2013)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)From Marketing Mix to Relationship Marketing (1994)The Commitment-Trust Theory of Relationship Marketing (1994)Service Innovation Viewed Through a Service-Dominant Logic Lens: A Conceptual Framework and Empirical Analysis (2010)Inbound Open Innovation Activities in High-Tech SMEs: The Impact on Innovation Performance (2012)Attractive Quality and Must-Be Quality (1984)Customer satisfaction and its measurement in hospitality enterprises (1999)An integrated framework for customer value and customer‐relationship‐management performance: a customer‐based perspective from China (2004)Organizational Strategy, Structure, and Process (1978)PDMA Research on New Product Development Practices: Updating Trends and Benchmarking Best Practices (1997)Radical Product Innovation Capability: Literature Review, Synthesis, and Illustrative Research Propositions (2013)Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation (2018)Innovation indicators throughout the innovation process: An extensive literature analysis (2018)Corporate Social Responsibility Reporting: A Content Analysis in Family and Non-family Firms (2014)Growing on Steroids: Rapidly Scaling the User Base of Digital Ventures Through Digital Innovaton1 (2017)Innovation in the Era of IoT and Industry 5.0: Absolute Innovation Management (AIM) Framework (2020)Development of a measure of workplace deviance. (2000)Determinants of Chinese consumers' green purchase behavior (2001)Exploring the role of dynamic capabilities in firm performance under the resource-based view framework (2013)Digital product innovation within four classes of innovation networks (2015)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)Oslo Manual 2018 (2018)Entrepreneurial resources, dynamic capabilities and start-up performance of Taiwan's high-tech firms (2007)Wine consumers’ environmental knowledge and attitudes: Influence on willingness to purchase (2009)DEVELOPING INNOVATION CAPABILITY IN ORGANISATIONS: A DYNAMIC CAPABILITIES APPROACH (2001)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Mission-oriented innovation policies: challenges and opportunities (2018)
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References

  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 1997Managing Innovation: Integrating Technological, Market and Organizational Change4,211 cited
  • 2000Does Customer Interaction Enhance New Product Success?726 cited
  • 2009Design Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean680 cited
  • 2010Design Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean678 cited
  • 2008PERSPECTIVE: Trends and Drivers of Success in NPD Practices: Results of the 2003 PDMA Best Practices Study*645 cited
  • 1996Measuring customer value: Gaining the strategic advantage475 cited
  • 1988Basic Marketing Research448 cited
  • 2005Removing the fuzziness from the fuzzy front-end of service innovations through customer interactions410 cited
  • 2006Basic Marketing Research408 cited
  • 2010Customer value anticipation, customer satisfaction and loyalty: An empirical examination380 cited
  • 2003Auditing best practice for effective product innovation management378 cited
  • 1995Marketing Research Essentials340 cited
  • 2000Generative Tools for Co-designing309 cited
  • 1988Success Factors in Product Innovation: A Selective Review of the Literature

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289 cited
  • 2004Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries259 cited
  • Cited by

    • 2018Inclusive workplace and organizational citizenship behavior55 cited
    • 2016User Orientation through Open Innovation and Customer Integration23 cited
    • 2014Does Service Innovation Matter in High-Tech Industry?15 cited
    • 2013Customer Integration in Service Innovation: An Exploratory Study14 cited
    • 2017Applying lean thinking to risk management in product development10 cited