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Marketing Distance Learning Programs and Courses: A Relationship Marketing Strategy
9 references·5 citing·42 second hop
Marketing Distance Learning Programs and Courses: A Relationship Marketing Strategy (2005)Marketing Distance Learning Programs and …Total Relationship Marketing (2011)Total Relationship MarketingEntering the Mainstream: The Quality and Extent of Online Education in the United States, 2003 and 2004. (2004)Entering the Mainstream: The …Thirty-two Trends Affecting Distance Education: An Informed Foundation for Strategic Planning (2003)Thirty-two Trends Affecting D…Handbook of Relationship Marketing (2000)Handbook of Relationship Mark…Total relationship marketing : from the 4Ps-product, price, promotion, place- of traditional marketing management to the 30Rs-the thirty relationships- of the new marketing paradigm (1999)Total relationship marketing …Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Marketing Services: Competing Through Quality (1992)Marketing Services: Competing…The new marketing—Developing long-term interactive relationships (1987)The new marketing—Developing …Comparative Analysis of Online Hospitality and Tourism Management Master’s Programs as Systems Using the STAR Model (2025)Comparative Analysis of Onlin…Boys’ boarding school management: understanding the choice criteria of parents (2013)Boys’ boarding school managem…Student loyalty based on relationship quality: an analysis on higher education institutions (2012)Student loyalty based on rela…Positioning e-Learning Graduate Certificate Programs: Niche Marketing in Higher Education (2010)Positioning e-Learning Gradua…The Promise and the Pathway: Marketing Higher Education to Adults (2009)The Promise and the Pathway: …Dropout from Higher Education: A Theoretical Synthesis of Recent Research (1975)Developing Buyer-Seller Relationships (1987)Whence Consumer Loyalty? (1999)Addressing Service Quality to Increase Students’ Satisfaction and Retention in Malaysian Private Higher Education Institutions (2015)The Drive Behind International Student Loyalty in Higher-Educational Institutions: A Structural Equation Model (2015)Analysis of Alumni Loyalty in Private Universities Using the SEM-PLS Model Approach (2022)The Chronicle of Higher Education (1977)PLANNING FOR HIGHER EDUCATION (1984)Chronicle of Higher Education (1998)Individual Student Characteristics: Can Any Be Predictors Of Success In Online Classes? 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And who co‐creates? (2008)Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Evolving to a New Dominant Logic for Marketing (2003)Customer Relationship Management: Emerging Practice, Process, and Discipline (2002)An evaluation of divergent perspectives on customer relationship management: Towards a common understanding of an emerging phenomenon (2004)It takes Two to Tango? Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives (2013)Conceptualization: On Theory and Theorizing Using Grounded Theory (2002)Trust and commitment influences on customer retention: insights from business-to-business services (2003)Creating value-in-use through marketing interaction: the exchange logic of relating, communicating and knowing (2006)
this work references cited by second hop

References

  • 1994The Commitment-Trust Theory of Relationship Marketing23,031 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,201 cited
  • 1992Marketing Services: Competing Through Quality2,178 cited
  • 1987The new marketing—Developing long-term interactive relationships1,070 cited
  • 2011Total Relationship Marketing733 cited
  • 2003Thirty-two Trends Affecting Distance Education: An Informed Foundation for Strategic Planning354 cited
  • 2000Handbook of Relationship Marketing341 cited
  • 2004Entering the Mainstream: The Quality and Extent of Online Education in the United States, 2003 and 2004.322 cited
  • 1999Total relationship marketing : from the 4Ps-product, price, promotion, place- of traditional marketing management to the 30Rs-the thirty relationships- of the new marketing paradigm137 cited

Cited by

  • 2012Student loyalty based on relationship quality: an analysis on higher education institutions30 cited
  • 2010Positioning e-Learning Graduate Certificate Programs: Niche Marketing in Higher Education11 cited
  • 2013Boys’ boarding school management: understanding the choice criteria of parents8 cited
  • 2009The Promise and the Pathway: Marketing Higher Education to Adults8 cited
  • 2025Comparative Analysis of Online Hospitality and Tourism Management Master’s Programs as Systems Using the STAR Model

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