Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Data mining for shopping centres – customer knowledge‐management framework

8 references·9 citing·55 second hop

FromToDepth

this work references cited by second hop

References

1997Knowledge Management: An Introduction and Perspective740 cited
1980Intrapersonal Affective Influences on Consumer Satisfaction with Products374 cited
1999Organisational factors and knowledge management within large marketing departments: an empirical study240 cited
2002Eight questions for customer knowledge management in e‐business158 cited
1994The Retail Development Process: Location, Property and Planning123 cited
1999Modeling Consumer Perception of Public Space in Shopping Centers82 cited
1996shopper taxonomy for retail strategy development81 cited
1995New‐type and traditional shoppers: a comparison of two major consumer groups66 cited

Cited by

2005Comparing Attribute Importance and Reason Methods for Understanding Behavior: An Application to Internet Job Searching53 cited
2020Customer knowledge management in SMEs : Review and research agenda53 cited
2005Knowledge management in enterprises: a research agenda36 cited
2017Web atmospherics as drivers of shopping centres’ customer loyalty30 cited
2013Combining visual customer segmentation and response modeling27 cited
2007Specialty retail center's impact on downtown shopping, dining, and entertainment20 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2013

A Data Mining Model for Risk Assessment and Customer Segmentation in the Insurance Industry

18 cited

2013Enabling evidence-based retail marketing with the use of payment data - the Mobile Payment Reference Model 2.08 cited

2012Extended Shopping Experiences in Hypermarket7 cited