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U sage H eterogeneity and E xtended W arranties
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U sage H eterogeneity and E xtended W arranties (1995)U sage H eterogeneity and E xtended W arr…The Use of Knowledge in Society (1996)The Use of Knowledge in Socie…Warranty Policy and Extended Service Contracts: Theory and an Application to Automobiles (1993)Warranty Policy and Extended …A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality? (1993)A Consumer-Side Experimental …Bargaining costs, influence costs, and the organization of economic activity (1990)Bargaining costs, influence c…Warranties as Signals under Consumer Moral Hazard (1989)Warranties as Signals under C…Employment Contracts, Influence Activities, and Efficient Organization Design (1988)Employment Contracts, Influen…Salesforce Compensation Plans in Environments with Asymmetric Information (1986)Salesforce Compensation Plans…Product Warranties and Double Moral Hazard (1985)Product Warranties and Double…Are Warranties Accurate Signals of Product Reliability? (1985)Are Warranties Accurate Signa…The Use of Extrinsic Cues to Facilitate Product Adoption (1982)The Use of Extrinsic Cues to …Mail and Telephone Surveys: The Total Design Method. (1982)Mail and Telephone Surveys: T…The Informational Role of Warranties and Private Disclosure about Product Quality (1981)The Informational Role of War…Moral Hazard and Observability (1979)Moral Hazard and ObservabilityMail and Telephone Surveys: The Total Design Method. (1979)Mail and Telephone Surveys: T…Consumer Misperceptions, Product Failure and Producer Liability (1977)Consumer Misperceptions, Prod…The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)The Market for "Lemons": Qual…Design and pricing of usage-driven customized two-dimensional extended warranty menus (2022)Design and pricing of usage-d…Channel coordination with extended warranty when retailers compete (2022)Channel coordination with ext…Should a retailer sell its own extended warranties or resell those from the manufacturer when confronting supplier encroachment? (2020)Should a retailer sell its ow…A complimentary extended warranty: Profit analysis and pricing strategy (2020)A complimentary extended warr…Optimal extended warranty strategy: uniform or nonuniform pricing? (2018)Optimal extended warranty str…Warranty pricing with consumer learning (2017)Warranty pricing with consume…Extended warranty strategies for online shopping supply chain with competing suppliers considering component reliability (2017)Extended warranty strategies …No Claim? Your Gain: Design of Residual Value Extended Warranties Under Risk Aversion and Strategic Claim Behavior (2014)No Claim? Your Gain: Design o…Flexible‐Duration Extended Warranties with Dynamic Reliability Learning (2013)Flexible‐Duration Extended Wa…Retail Strategies for Extended Warranty Sales and Impact on Manufacturer Base Warranties (2012)Retail Strategies for Extende…Quantifying the Economic Value of Warranties in the U.S. Server Market (2008)Quantifying the Economic Valu…An Investigation into the Demand for Service Contracts (2002)An Investigation into the Dem…Optimal warranties, reliabilities and prices for durable goods in an oligopoly (1999)Optimal warranties, reliabili…Warranties, extended warranties, and product quality (1998)Warranties, extended warranti…Why Do We Observe Minimal Warranties? (1995)Why Do We Observe Minimal War…The Theory of Syndicates (1968)Essays in the Theory of Risk-Bearing. (1972)Markets and Hierarchies: Analysis and Antitrust Implications. 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References

  • 1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism22,977 cited
  • 1979Moral Hazard and Observability8,358 cited
  • 1982Mail and Telephone Surveys: The Total Design Method.6,852 cited
  • 1996The Use of Knowledge in Society6,434 cited
  • 1979Mail and Telephone Surveys: The Total Design Method.5,023 cited
  • 1981The Informational Role of Warranties and Private Disclosure about Product Quality2,491 cited
  • 1993A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality?1,017 cited
  • 1988Employment Contracts, Influence Activities, and Efficient Organization Design634 cited
  • 1977Consumer Misperceptions, Product Failure and Producer Liability610 cited
  • 1990Bargaining costs, influence costs, and the organization of economic activity572 cited
  • 1985Product Warranties and Double Moral Hazard368 cited
  • 1982The Use of Extrinsic Cues to Facilitate Product Adoption296 cited
  • 1989Warranties as Signals under Consumer Moral Hazard288 cited
  • 1993Warranty Policy and Extended Service Contracts: Theory and an Application to Automobiles193 cited
  • 1986Salesforce Compensation Plans in Environments with Asymmetric Information

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174 cited
  • 1985Are Warranties Accurate Signals of Product Reliability?169 cited
  • Cited by

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    • 2012Retail Strategies for Extended Warranty Sales and Impact on Manufacturer Base Warranties70 cited
    • 2008Quantifying the Economic Value of Warranties in the U.S. Server Market61 cited
    • 2013Flexible‐Duration Extended Warranties with Dynamic Reliability Learning56 cited
    • 1999Optimal warranties, reliabilities and prices for durable goods in an oligopoly54 cited
    • 2014No Claim? Your Gain: Design of Residual Value Extended Warranties Under Risk Aversion and Strategic Claim Behavior48 cited
    • 2020A complimentary extended warranty: Profit analysis and pricing strategy47 cited
    • 2018Optimal extended warranty strategy: uniform or nonuniform pricing?35 cited
    • 2017Warranty pricing with consumer learning30 cited
    • 2022Design and pricing of usage-driven customized two-dimensional extended warranty menus25 cited
    • 2017Extended warranty strategies for online shopping supply chain with competing suppliers considering component reliability24 cited
    • 2020Should a retailer sell its own extended warranties or resell those from the manufacturer when confronting supplier encroachment?23 cited
    • 2022Channel coordination with extended warranty when retailers compete17 cited
    • 2002An Investigation into the Demand for Service Contracts6 cited