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Individual differences in private banking: empirical evidence from Finland
12 references·5 citing·38 second hop
Individual differences in private banking: empirical evidence from Finland (2003)Individual differences in private banking…Marketing Financial Services (2010)Marketing Financial ServicesSelection criteria for a mode of bill payment: empirical investigation among Finnish bank customers (2002)Selection criteria for a mode…Electronic banking in Finland: Consumer beliefs and reactions to a new delivery channel (2002)Electronic banking in Finland…Changes in the banking sector – the case of Internet banking in the UK (2000)Changes in the banking sector…Provision of electronic banking in the UK and the Republic of Ireland (1999)Provision of electronic banki…Marketing Management: The Millennium Edition (1999)Marketing Management: The Mil…The behavioral consequences of PC banking (1998)The behavioral consequences o…Competitive advantage: creating and sustaining superior performance (1998)Competitive advantage: creati…Identifying mature segments (1991)Identifying mature segmentsCompetitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive Advantage: Creati…Competitive advantage, creating and sustaining superior performance (1985)Competitive advantage, creati…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Key Drivers Affecting Customer Intention to Purchase Financial Services Online (2014)Key Drivers Affecting Custome…Determinants of Accounting Information Technology Adoption in Syaria Micro Financial Institutions (2014)Determinants of Accounting In…An empirical investigation of internet banking in Taiwan (2010)An empirical investigation of…Internet Banking and Customer Acceptance the Indian Scenario (2007)Internet Banking and Customer…The Customer-Centered B2C Literature through the Lens of Activity Theory: A Review and Research Agenda (2006)The Customer-Centered B2C Lit…The Measurement of End-User Computing Satisfaction (1988)The Internet and International Marketing (1996)The key determinants of Internet banking service quality: a content analysis (2001)An analysis of the e‐service literature: towards a research agenda (2006)Customer engagement in service (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Encouraging Existing Customers to Switch to Self-Service Technologies: Put a Little Fun in their Lives (2007)Internet banking market performance: Turkey versus the UK (2007)An Exploratory Study Into The Adoption of Internet Banking in a Developing Country: Malaysia (2008)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)The effect of automated service quality on Australian banks' financial performance and the mediating role of customer satisfaction (2006)Factors Influencing the Adoption of Internet Banking in Tunisia (2011)Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and proposal of an integrative model (2012)Organizational Strategy, Structure, and Process (1978)Electronic markets and electronic hierarchies (1987)Determinants of New Product Performance: A Review and Meta‐Analysis (1994)Internet banking adoption strategies for a developing country: the case of Thailand (2005)Consumer resistance to internet banking: postponers, opponents and rejectors (2008)Digital banking, customer experience and bank financial performance (2018)Value in business markets: What do we know? Where are we going? (2005)A hierarchical analysis of the green consciousness of the Egyptian consumer (2007)Sensory marketing: the multi‐sensory brand‐experience concept (2011)A psychographic study of the elderly and retail store attributes (1996)Heritage, nostalgia, and the “grey” consumer (1999)55+ people as internet users (2005)Corporate reputation and sustained superior financial performance (2002)Business Model Design: An Activity System Perspective (2009)The Business Model: Recent Developments and Future Research (2011)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)Value creation in E‐business (2001)Authentic leadership development: Getting to the root of positive forms of leadership (2005)
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References

  • 1985Competitive Advantage: Creating and Sustaining Superior Performance14,723 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1985Competitive advantage, creating and sustaining superior performance10,284 cited
  • 1998Competitive advantage: creating and sustaining superior performance5,791 cited
  • 1999Marketing Management: The Millennium Edition1,176 cited
  • 2000Changes in the banking sector – the case of Internet banking in the UK591 cited
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  • 1998The behavioral consequences of PC banking222 cited
  • 2002Electronic banking in Finland: Consumer beliefs and reactions to a new delivery channel201 cited
  • 1991Identifying mature segments126 cited
  • 2002Selection criteria for a mode of bill payment: empirical investigation among Finnish bank customers98 cited
  • 2010Marketing Financial Services89 cited

Cited by

  • 2010An empirical investigation of internet banking in Taiwan16 cited
  • 2014Key Drivers Affecting Customer Intention to Purchase Financial Services Online14 cited
  • 2014Determinants of Accounting Information Technology Adoption in Syaria Micro Financial Institutions

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14 cited
  • 2007Internet Banking and Customer Acceptance the Indian Scenario11 cited
  • 2006The Customer-Centered B2C Literature through the Lens of Activity Theory: A Review and Research Agenda7 cited