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Working in direct contact with the public as a predictor of burnout in the banking sector
15 references·0 citing·44 second hop
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(1990)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)The conceptualization and measurement of burnout: Common ground and worlds apart The views expressed inWork & StressCommentaries are those of the author(s), and do not necessarily represent those of any other person or organization, or of the journal. (2005)Is there a relationship between burnout and objective performance? A critical review of 16 studies (2006)Burnout Assessment Tool (BAT)—Development, Validity, and Reliability (2020)Conservation of resources: A new attempt at conceptualizing stress. 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(2016)Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: International Differences in Work-Related Values. (1983)The job demands-resources model of burnout. (2001)Burnout in university teaching staff: a systematic literature review (2011)The German version of the Perceived Stress Scale – psychometric characteristics in a representative German community sample (2016)The Job Demands‐Resources model: state of the art (2007)Development and validation of the job crafting scale (2011)A Critical Review of the Job Demands-Resources Model: Implications for Improving Work and Health (2013)Stress: Appraisal and Coping (2013)Burnout and Work Engagement: The JD–R Approach (2014)Intrinsic Motivation and Self-Determination in Human Behavior (1985)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Job burnout and affective wellbeing: A longitudinal study of burnout and job satisfaction among public child welfare workers (2015)The Effect of Employee Engagement on Organizational Performance Via the Mediating Role of Job Satisfaction: The Case of IT Employees in Jordanian Banking Sector (2018)Job Burnout (2001)The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach (2002)Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)What Do We Really Know About Employee Engagement? (2014)The impact of job crafting on job demands, job resources, and well-being. (2013)Job Demands–Resources Theory (2014)Psychological Safety: A Meta‐Analytic Review and Extension (2016)The measurement of experienced burnout (1981)A Review and an Integration of Research on Job Burnout (1993)The Copenhagen Burnout Inventory: A new tool for the assessment of burnout (2005)Emotional exhaustion and job performance: The mediating role of motivation. (2007)On the costs and benefits of emotional labor: A meta-analysis of three decades of research. (2011)
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References

  • 1974Staff Burn‐Out5,430 cited
  • 2010Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test.2,930 cited
  • 2010Safety at work: A meta-analytic investigation of the link between job demands, job resources, burnout, engagement, and safety outcomes.1,634 cited
  • 2010Gender differences in burnout: A meta-analysis1,059 cited
  • 2011A meta-analysis of burnout with job demands, resources, and attitudes1,055 cited
  • 2009Maslach burnout inventory-general survey916 cited
  • 2005Burnout and work engagement: Independent factors or opposite poles?910 cited
  • 2005The construct validity of an alternative measure of burnout: Investigating the English translation of the Oldenburg Burnout Inventory786 cited
  • 2012Whistle While You Work784 cited
  • 2010The relationship between pay and job satisfaction: A meta-analysis of the literature728 cited
  • 2000Desde el "burnout" al "engagement": ¿una nueva perspectiva?377 cited
  • 2011Antecedents and consequences of three dimensions of burnout in psychotherapists: A meta-analysis.172 cited
  • 1999The toxic handler: organizational hero--and casualty.125 cited
  • 2013Prevalence and risk factors of burnout syndrome among Spanish police officers70 cited

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Perceived Effects of Organizational Downsizing and Staff Cuts on the Stress Experience: The Role of Resources
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