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Can E-Banking Services Be Profitable?
4 references·11 citing·40 second hop
Can E-Banking Services Be Profitable? (2004)Can E-Banking Services Be Profitable?The Emerging Digital Economy (2006)The Emerging Digital EconomyProvision of electronic banking in the UK and the Republic of Ireland (1999)Provision of electronic banki…Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Adoption of Internet banking …The behavioral consequences of PC banking (1998)The behavioral consequences o…Greening for greater good: investigating the critical factors for customer satisfaction with sustainable e-banking (2023)Greening for greater good: in…‘Customer Satisfaction’, Loyalty and ‘Adoption’ of E-Banking Technology in Mauritius (2020)‘Customer Satisfaction’, Loya…‘Customer Satisfaction’, Loyalty and ‘Adoption’ of E-Banking Technology in Mauritius (2020)‘Customer Satisfaction’, Loya…What Predicts Commercial Bank Leaders’ Intention to Use Mobile Commerce? (2013)What Predicts Commercial Bank…An Investigative Study on Factors Influencing the Customer Satisfaction with E-Banking in Nigeria (2013)An Investigative Study on Fac…An Analysis of the Factors Influencing the Adoption of Activity Based Costing (ABC) in the Financial Sector in Jamaica (2013)An Analysis of the Factors In…Customers Satisfaction and its Implications for Bank Performance in Nigeria (2012)Customers Satisfaction and it…A Comparative Evaluation of Customer Perception and Satisfaction of M-banking and I-banking (2012)A Comparative Evaluation of C…What Predicts Commercial Bank Leaders’ Intention to Use Mobile Commerce? (2011)What Predicts Commercial Bank…Some Issues about Risk Management for E-Banking (2006)Some Issues about Risk Manage…The Impact of E-banking on Customer Satisfaction in Nigeria (2005)The Impact of E-banking on Cu…A Logit Model of Brand Choice Calibrated on Scanner Data (1983)Impact of Sales Promotions on When, What, and How Much to Buy (1988)Adoption of internet banking: An empirical study in Hong Kong (2006)Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the Utaut Model (2012)Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017)Diffusion of Innovations 1 (2019)Estimating Nonresponse Bias in Mail Surveys (1977)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)The effect of automated service quality on Australian banks' financial performance and the mediating role of customer satisfaction (2006)Factors Influencing the Adoption of Internet Banking in Tunisia (2011)Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and proposal of an integrative model (2012)Organizational Strategy, Structure, and Process (1978)Electronic markets and electronic hierarchies (1987)Determinants of New Product Performance: A Review and Meta‐Analysis (1994)Internet banking adoption strategies for a developing country: the case of Thailand (2005)Consumer resistance to internet banking: postponers, opponents and rejectors (2008)Digital banking, customer experience and bank financial performance (2018)Electronic banking : the ultimate guide to business and technology of online banking (2001)Electronic Banking in Malaysia: A Note on Evolution of Services and Consumer Reactions (2001)Electronic Commerce and the Banking Industry: The Requirement and Opportunities for New Payment Systems Using the Internet (2006)A National Customer Satisfaction Barometer: The Swedish Experience (1992)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer acceptance of online banking: an extension of the technology acceptance model (2004)Card Frauds and Customers’ Confidence in Alternative Banking Channels in Nigeria (2018)CONTRIBUTION OF MOBILE BANKING INFORMATIONAL SERVICE ON CUSTOMER SATISFACTION IN TANZANIAN COMMERCIAL BANKS (2022)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)Models of Consumer Satisfaction Formation: An Extension (1988)Brands and Branding: Research Findings and Future Priorities (2006)An AHP-based multi-criteria model for assessment of the social sustainability of technology management process: A case study in banking industry (2021)Analysis of the Effect of Perceived Usefulness, Perceived Ease of Use, and Trust of Security on Customer Loyalty through Customer Satisfaction on the OVO Application (2022)The impact of technology service quality on Bangladeshi banking consumers' satisfaction during the pandemic situation: Green development and innovation perspective in banking service (2023)Determining Sample Size for Research Activities (1970)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)E-S-QUAL (2004)From service attributes to e-banking value development influencing e-banking user feedback: a moderating effect of technological competency (2025)In a World Without Borders: The Impact of Taxes on Internet Commerce (1998)Using E-mail To Survey Internet Users In The United States: Methodology And Assessment (2006)Global Capitalism and the Crisis of Humanity (2014)
this work references cited by second hop

References

  • 1999Adoption of Internet banking by Australian consumers: an empirical investigation1,140 cited
  • 1999Provision of electronic banking in the UK and the Republic of Ireland548 cited
  • 2006The Emerging Digital Economy251 cited
  • 1998The behavioral consequences of PC banking222 cited

Cited by

  • 2013An Investigative Study on Factors Influencing the Customer Satisfaction with E-Banking in Nigeria25 cited
  • 2012Customers Satisfaction and its Implications for Bank Performance in Nigeria23 cited
  • 2020‘Customer Satisfaction’, Loyalty and ‘Adoption’ of E-Banking Technology in Mauritius19 cited
  • 2005The Impact of E-banking on Customer Satisfaction in Nigeria18 cited
  • 2023Greening for greater good: investigating the critical factors for customer satisfaction with sustainable e-banking17 cited
  • 2006Some Issues about Risk Management for E-Banking12 cited
  • 2013An Analysis of the Factors Influencing the Adoption of Activity Based Costing (ABC) in the Financial Sector in Jamaica12 cited
  • 2012A Comparative Evaluation of Customer Perception and Satisfaction of M-banking and I-banking9 cited
  • 2011What Predicts Commercial Bank Leaders’ Intention to Use Mobile Commerce?9 cited
  • 2020‘Customer Satisfaction’, Loyalty and ‘Adoption’ of E-Banking Technology in Mauritius

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5 cited
  • 2013What Predicts Commercial Bank Leaders’ Intention to Use Mobile Commerce?5 cited