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Value Cocreation in Service Platform Business Models

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References

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2010Service Innovation Viewed Through a Service-Dominant Logic Lens: A Conceptual Framework and Empirical Analysis678 cited

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2020Linking digital platforms' service dimensions to customers' purchase36 cited
2013No Refund or Full Refund: When Should a Fashion Brand Offer Full Refund Consumer Return Service for Mass Customization Products?34 cited
2020Demystifying consumer digital cocreated value: Social presence theory-informed framework and propositions33 cited
2018Creating a service platform – how to co-create value in a remote service context32 cited
2021An Integrated Analysis of Value-Based Adoption Model and Information Systems Success Model for PropTech Service Platform29 cited