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Face-to-Face versus Web Surveying in a High-Internet-Coverage Population: Differences in Response Quality
16 references·16 citing·40 second hopsampled
Face-to-Face versus Web Surveying in a High-Internet-Coverage Population: Differences in Response Quality (2008)Face-to-Face versus Web Surveying in a Hi…Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet (2008)Response rate and measurement…Mail and internet surveys : the tailored design method (2007)Mail and internet surveys : t…Mode of questionnaire administration can have serious effects on data quality (2005)Mode of questionnaire adminis…Changes in Telephone Survey Nonresponse over the Past Quarter Century (2005)Changes in Telephone Survey N…An Experimental Comparison of Web and Telephone Surveys (2005)An Experimental Comparison of…A Comparison of Web and Mail Survey Response Rates (2004)A Comparison of Web and Mail …Telephone versus Face-to-Face Interviewing of National Probability Samples with Long Questionnaires (2003)Telephone versus Face-to-Face…The Impact of “No Opinion” Response Options on Data Quality (2001)The Impact of “No Opinion” Re…Web Surveys (2000)Web SurveysThe Psychology of Survey Response (2000)The Psychology of Survey Resp…The Measurement of Personal Values in Survey Research (2000)The Measurement of Personal V…Nonresponse in Household Interview Surveys (1999)Nonresponse in Household Inte…The Design And Administration Of Mail Surveys (1991)The Design And Administration…Response strategies for coping with the cognitive demands of attitude measures in surveys (1991)Response strategies for copin…Research on Interviewing Techniques (1981)Research on Interviewing Tech…A Critical Comparison of Three Strategies of Collecting Data from Households (1967)A Critical Comparison of Thre…Application of humanization to survey chatbots: Change in chatbot perception, interaction experience, and survey data quality (2021)Application of humanization t…Response Quality in Nonprobability and Probability-based Online Panels (2020)Response Quality in Nonprobab…Resident support of community-based tourism development: Evidence from Gunung Ciremai National Park, Indonesia (2020)Resident support of community…Investigating the implications of shifting baseline syndrome on conservation (2020)Investigating the implication…Comparing Data from Chatbot and Web Surveys (2019)Comparing Data from Chatbot a…Straightlining: Overview of Measurement, Comparison of Indicators, and Effects in Mail–Web Mixed-Mode Surveys (2018)Straightlining: Overview of M…How consumers of plastic water bottles are responding to environmental policies? (2017)How consumers of plastic wate…Online versus in-person interviews with adolescents: An exploration of data equivalence (2016)Online versus in-person inter…Exploring the Effects of Removing “Too Fast” Responses and Respondents from Web Surveys (2015)Exploring the Effects of Remo…Effects of visual and linguistic anthropomorphic cues on social perception, self-awareness, and information disclosure in a health website (2015)Effects of visual and linguis…Myths and Realities of Respondent Engagement in Online Surveys (2012)Myths and Realities of Respon…Using Internet in Stated Preference Surveys: A Review and Comparison of Survey Modes (2011)Using Internet in Stated Pref…Small networks and high isolation? A reexamination of American discussion networks (2011)Small networks and high isola…A randomised trial and economic evaluation of the effect of response mode on response rate, response bias, and item non-response in a survey of doctors (2011)A randomised trial and econom…Factors mediating disclosure in social network sites (2010)Factors mediating disclosure …Mode Differences Between Face-to-Face and Web Surveys: An Experimental Investigation of Data Quality and Social Desirability Effects (2009)Mode Differences Between Face…Social Behavior: Its Elementary Forms (1963)Mail and Telephone Surveys: The Total Design Method. (1982)Development of a Standard E-Mail Methodology: Results of an Experiment (1998)Online Surveys in Marketing Research (2002)Assessing Response Rates and Nonresponse Bias in Web and Paper Surveys (2003)Exchange and Power in Social Life (2017)The New Economics: For Industry, Government, Education (1996)The psychology of interpersonal relations. (1958)The Handbook of Social Psychology (1969)Frames of Mind: The Theory of Multiple Intelligences (1984)SURVEY RESEARCH (1999)Pretesting survey instruments: An overview of cognitive methods (2003)National Surveys Via Rdd Telephone Interviewing Versus the Internet (2009)A Meta-Analysis of Response Rates in Web- or Internet-Based Surveys (2000)Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations (2006)Response Rates and Responsiveness for Surveys, Standards, and the Journal (2008)Web Surveys versus other Survey Modes: A Meta-Analysis Comparing Response Rates (2008)Consequences of Reducing Nonresponse in a National Telephone Survey (2000)The Effects of Response Rate Changes on the Index of Consumer Sentiment (2000)Gauging the Impact of Growing Nonresponse on Estimates from a National RDD Telephone Survey (2006)Research Synthesis: AAPOR Report on Online Panels (2010)Does Survey Mode Still Matter? Findings from a 2010 Multi-Mode Comparison (2014)Validating the SF-36 health survey questionnaire: new outcome measure for primary care. (1992)Burnout–depression overlap: A review (2015)Cost-Effectiveness Analysis Alongside Clinical Trials II—An ISPOR Good Research Practices Task Force Report (2015)Patient-Reported Outcomes In Performance Measurement (2015)The Presentation of Self in Everyday Life. (1956)Meta-Analytic Procedures for Social Research. (1994)Social desirability bias in voter turnout reports: Tests using the item count technique (2010)Comparing the Accuracy of RDD Telephone Surveys and Internet Surveys Conducted with Probability and Non-Probability Samples (2011)Short assessment of the Big Five: robust across survey methods except telephone interviewing (2011)Survey Research Methods. (1985)Factors affecting response rates of the web survey: A systematic review (2009)Selection Bias in Web Surveys (2010)Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires. (2004)The Delphi method as a research tool: an example, design considerations and applications (2004)The adequacy of response rates to online and paper surveys: what can be done? (2008)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Sensitive questions in surveys. (2007)Identifying careless responses in survey data. (2012)
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References

  • 2007Mail and internet surveys : the tailored design method9,606 cited
  • 2000The Psychology of Survey Response4,727 cited
  • 1991Response strategies for coping with the cognitive demands of attitude measures in surveys2,482 cited
  • 2000Web Surveys2,079 cited
  • 2005Mode of questionnaire administration can have serious effects on data quality1,872 cited
  • 2004A Comparison of Web and Mail Survey Response Rates1,659 cited
  • 1991The Design And Administration Of Mail Surveys1,317 cited
  • 1999Nonresponse in Household Interview Surveys1,003 cited
  • 2005Changes in Telephone Survey Nonresponse over the Past Quarter Century925 cited
  • 2003Telephone versus Face-to-Face Interviewing of National Probability Samples with Long Questionnaires916 cited
  • 2008Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet851 cited
  • 2001The Impact of “No Opinion” Response Options on Data Quality546 cited
  • 2005An Experimental Comparison of Web and Telephone Surveys445 cited
  • 1981Research on Interviewing Techniques442 cited
  • 1967A Critical Comparison of Three Strategies of Collecting Data from Households

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418 cited
  • 2000The Measurement of Personal Values in Survey Research170 cited
  • Cited by

    • 2009Mode Differences Between Face-to-Face and Web Surveys: An Experimental Investigation of Data Quality and Social Desirability Effects299 cited
    • 2018Straightlining: Overview of Measurement, Comparison of Indicators, and Effects in Mail–Web Mixed-Mode Surveys260 cited
    • 2011A randomised trial and economic evaluation of the effect of response mode on response rate, response bias, and item non-response in a survey of doctors244 cited
    • 2010Factors mediating disclosure in social network sites243 cited
    • 2012Myths and Realities of Respondent Engagement in Online Surveys237 cited
    • 2015Exploring the Effects of Removing “Too Fast” Responses and Respondents from Web Surveys225 cited
    • 2019Comparing Data from Chatbot and Web Surveys192 cited
    • 2020Response Quality in Nonprobability and Probability-based Online Panels181 cited
    • 2011Small networks and high isolation? A reexamination of American discussion networks164 cited
    • 2020Resident support of community-based tourism development: Evidence from Gunung Ciremai National Park, Indonesia157 cited
    • 2011Using Internet in Stated Preference Surveys: A Review and Comparison of Survey Modes154 cited
    • 2017How consumers of plastic water bottles are responding to environmental policies?151 cited
    • 2016Online versus in-person interviews with adolescents: An exploration of data equivalence147 cited
    • 2021Application of humanization to survey chatbots: Change in chatbot perception, interaction experience, and survey data quality139 cited
    • 2015Effects of visual and linguistic anthropomorphic cues on social perception, self-awareness, and information disclosure in a health website113 cited
    • 2020Investigating the implications of shifting baseline syndrome on conservation104 cited