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Researching performance measurement system implementation: the dynamics of success and failure
16 references·16 citing·31 second hopsampled
Researching performance measurement system implementation: the dynamics of success and failure (2005)Researching performance measurement syste…Case study research: design and methods (2011)Case study research: design a…Performance measurement system design: developing and testing a process‐based approach (2000)Performance measurement syste…Performance Drivers: A Practical Guide to Using the Balanced Scorecard (2000)Performance Drivers: A Practi…Designing, implementing and updating performance measurement systems (2000)Designing, implementing and u…The dance of change: The challenges to sustaining momentum in learning organizations (1999)The dance of change: The chal…Putting the Balanced Scorecard to Work (1998)Putting the Balanced Scorecar…The balanced scorecard: Translating strategy into action (1997)The balanced scorecard: Trans…The Seven Habits of Highly Effective People (1992)The Seven Habits of Highly Ef…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…The performance measurement manifesto. (1991)The performance measurement m…Performance measurement in service businesses (1991)Performance measurement in se…The New Performance Challenge: Measuring Operations for World-Class Competition (1990)The New Performance Challenge…Management accounting (1989)Management accountingRelevance Lost: The Rise and Fall of Management Accounting (1987)Relevance Lost: The Rise and …Research in Organizational Behavior (1984)Research in Organizational Be…Motivation in Work Organizations (1973)Motivation in Work Organizati…How organizational culture influences performance measurement systems in SMEs (2019)How organizational culture in…Performance measurement and management: theory and practice (2018)Performance measurement and m…Measuring servitization progress and outcome: the case of ‘advanced services’ (2018)Measuring servitization progr…Business intelligence for performance measurement: A case based analysis (2018)Business intelligence for per…Modelling the impact of performance management practices on firm performance: interaction with human resource management practices (2017)Modelling the impact of perfo…Business Performance Analytics: exploring the potential for Performance Management Systems (2017)Business Performance Analytic…Generating organisational performance (2013)Generating organisational per…Performance measurement systems: A consensual analysis of their roles (2012)Performance measurement syste…Performance measurement system contingency factors: a cross analysis of Italian and Indian SMEs (2012)Performance measurement syste…Collaborative performance measurement in supply chain (2010)Collaborative performance mea…Value-based performance measurement in supply chains: a case study from the packaging industry (2009)Value-based performance measu…An application of the integrated AHP-PGP model for performance measurement of supply chain management (2009)An application of the integra…On measuring company performance within a supply chain (2008)On measuring company performa…The effectiveness of hospitality service operations: measurement and implementation concerns (2007)The effectiveness of hospital…Performance measurement of supply chain management using the analytical hierarchy process (2007)Performance measurement of su…Is performance management applicable in developing countries? (2007)Is performance management app…Case Study Research: Design and Methods (1984)Performance measurement systems in SMEs: A review for a research agenda (2005)The evolution of performance measurement research (2005)MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS. (1989)CASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development (1993)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Knowledge Specialization, Organizational Coupling, and the Boundaries of the Firm: Why Do Firms Know More than They Make? (2001)Case Study Research (2004)Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2009)The performance measurement revolution: why now and what next? (1999)The balance on the balanced scorecard a critical analysis of some of its assumptions (2000)Performance implications of strategic performance measurement in financial services firms (2003)Performance measurement system design (1995)Management control systems and strategy: A critical review (1997)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)MIS Problems and Failures: A Socio- Technical Perspective (1977)The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)Inclusion and Diversity in Work Groups: A Review and Model for Future Research (2010)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A Strategic Framework for Customer Relationship Management (2005)Measuring Organizational Performance: Towards Methodological Best Practice (2009)Customer Contributions to Quality: A Different View of the Customer-Oriented Firm (1996)The Time Famine: Toward a Sociology of Work Time (1999)Toward a theory of spiritual leadership (2003)Towards a dynamic theory of strategy (1991)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Social Identity Theory and the Organization (1989)Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors (1991)Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)
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References

  • 2011Case study research: design and methods21,763 cited
  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1984Research in Organizational Behavior10,806 cited
  • 1997The balanced scorecard: Translating strategy into action8,199 cited
  • 1987Relevance Lost: The Rise and Fall of Management Accounting3,169 cited
  • 1998Putting the Balanced Scorecard to Work2,180 cited
  • 1992The Seven Habits of Highly Effective People1,655 cited
  • 1991The performance measurement manifesto.1,295 cited
  • 1973Motivation in Work Organizations1,240 cited
  • 2000Designing, implementing and updating performance measurement systems1,143 cited
  • 2000Performance measurement system design: developing and testing a process‐based approach922 cited
  • 1991Performance measurement in service businesses782 cited
  • 1990The New Performance Challenge: Measuring Operations for World-Class Competition594 cited
  • 1999The dance of change: The challenges to sustaining momentum in learning organizations590 cited
  • 2000Performance Drivers: A Practical Guide to Using the Balanced Scorecard481 cited
  • 1989

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Management accounting
381 cited

Cited by

  • 2007Performance measurement of supply chain management using the analytical hierarchy process137 cited
  • 2018Performance measurement and management: theory and practice97 cited
  • 2010Collaborative performance measurement in supply chain96 cited
  • 2009An application of the integrated AHP-PGP model for performance measurement of supply chain management92 cited
  • 2013Generating organisational performance89 cited
  • 2008On measuring company performance within a supply chain87 cited
  • 2017Business Performance Analytics: exploring the potential for Performance Management Systems87 cited
  • 2009Value-based performance measurement in supply chains: a case study from the packaging industry83 cited
  • 2012Performance measurement systems: A consensual analysis of their roles79 cited
  • 2018Measuring servitization progress and outcome: the case of ‘advanced services’79 cited
  • 2007Is performance management applicable in developing countries?70 cited
  • 2017Modelling the impact of performance management practices on firm performance: interaction with human resource management practices70 cited
  • 2019How organizational culture influences performance measurement systems in SMEs58 cited
  • 2012Performance measurement system contingency factors: a cross analysis of Italian and Indian SMEs50 cited
  • 2018Business intelligence for performance measurement: A case based analysis44 cited
  • 2007The effectiveness of hospitality service operations: measurement and implementation concerns38 cited