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Exit interviews in hotels: making them a more powerful management tool

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References

1979Employee turnover: An empirical and methodological assessment285 cited
1985A study of exit interviews: does the last word count?27 cited
1977A manual of staff management in the hotel and catering industry12 cited

Cited by

2008Effect of newcomer socialisation on organisational commitment, job satisfaction, and turnover intention in the hotel industry163 cited
1998HRM strategies and labour turnover in the hotel industry: A comparative study of Australia and Singapore128 cited
2002New Employees' Turnover Intentions and Organizational Commitment in the Hong Kong Hotel Industry124 cited
2007Employee Turnover in the Hospitality Industry83 cited
2013Staff turnover costs: In search of accountability44 cited
2008I love you - goodbye: Exit Interviews and Turnover in the New Zealand Hotel Industry39 cited
2020Turnover Intention Karyawan: Pengaruh Budaya Organisasi, Organizational Justice dan Kepuasan Kerja9 cited
2019The exit interview in Pakistan's IT and banking industries: Mere formality or catalyst for change?6 cited

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