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Contractual Management in PPP Projects: Evaluation of Legal versus Relational Contracting for Service Delivery
13 references·11 citing·33 second hop
Contractual Management in PPP Projects: Evaluation of Legal versus Relational Contracting for Service Delivery (2005)Contractual Management in PPP Projects: E…Rethinking Construction (2023)Rethinking ConstructionLeviathan: With selected variants from the Latin edition of 1668 (2021)Leviathan: With selected vari…Managing Business Relationships (2017)Managing Business Relationshi…Total Relationship Marketing (2012)Total Relationship MarketingTotal Relationship Marketing (2011)Total Relationship MarketingService Management and Marketing (2011)Service Management and Market…Re-engineering construction: going against the grain (2003)Re-engineering construction: …The Loyalty Effect (2001)The Loyalty EffectMarketing and Selling Construction Services (2000)Marketing and Selling Constru…Managing Customer Relationships for Profit: The Dynamics of Relationship Quality (1994)Managing Customer Relationshi…Economics, Organization and Management. (1993)Economics, Organization and M…The Economic Institutions of Capitalism (1987)The Economic Institutions of …The Economic Institutions of Capitalism (1986)The Economic Institutions of …Project-focussed literature on public-private partnership (PPP) in developing countries: a critical review (2022)Project-focussed literature o…The Forest and the Trees: A Systems Map of Governance Interdependencies in the Shaping Phase of Road Public–Private Partnerships (2019)The Forest and the Trees: A S…Public-private partnerships: determinants of the type of governance structure (2019)Public-private partnerships: …Litigation in Construction Contracts: Literature Review (2019)Litigation in Construction Co…System Dynamics Model to Determine Concession Period of PPP Infrastructure Projects: Overarching Effects of Critical Success Factors (2018)System Dynamics Model to Dete…Risk management of public-private partnership charging infrastructure projects in China based on a three-dimension framework (2018)Risk management of public-pri…Nexus of Interorganizational Trust, Principled Negotiation, and Joint Action for Improved Cost Performance: Survey of Chinese Megaprojects (2018)Nexus of Interorganizational …Why not regulate PPPs? (2017)Why not regulate PPPs?Risk-Sharing in Highway Concessions: Contractual Diversity in Portugal (2012)Risk-Sharing in Highway Conce…Managing Infrastructure Projects in Australia (2012)Managing Infrastructure Proje…The credibility gap in stakeholder management: ethics and evidence of relationship management (2008)The credibility gap in stakeh…Developing Buyer-Seller Relationships (1987)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)A National Customer Satisfaction Barometer: The Swedish Experience (1992)Linking perceived service quality and service loyalty: a multi‐dimensional perspective (1999)Switching costs, alternative attractiveness and experience as moderators of relationship commitment in professional, consumer services (2000)Relationship quality as a predictor of B2B customer loyalty (2006)Business Relationships and Networks: (1999)Trust and commitment influences on customer retention: insights from business-to-business services (2003)Customer Portfolio Management: Toward a Dynamic Theory of Exchange Relationships (2004)An Integrative Model Of Organizational Trust (1995)Political Science and the Three New Institutionalisms (1996)Upper Echelons Theory: An Update (2007)How should companies interact in business networks? (2002)The construction industry as a loosely coupled system: implications for productivity and innovation (2002)Risk in supply networks (2003)Constitutions and Commitment: The Evolution of Institutions Governing Public Choice in Seventeenth-Century England (1989)The New Politics of the Welfare State (2001)Social Capital: Prospects for a New Concept (2002)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Talk of the Network: A Complex Systems Look at the Underlying Process of Word-of-Mouth (2001)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)The Commitment-Trust Theory of Relationship Marketing (1994)A Survey of Corporate Governance (1997)Dynamic capabilities and strategic management (1997)The Affective Consequences of Service Work (1993)A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach (2012)A definition for gamification: anchoring gamification in the service marketing literature (2016)Corporate Identity, Ethics and Reputation in Supplier–Buyer Relationships (2007)Exploring the Influences of Internal Branding on Employees' Brand Promise Delivery: Implications for Strengthening Customer–Brand Relationships (2008)A holistic market conceptualization (2014)Presidential Campaigning in the Internet Age (2019)World Ordering (2019)Political Legitimacy, Authoritarianism, and Climate Change (2021)
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Cited by

  • 2018Risk management of public-private partnership charging infrastructure projects in China based on a three-dimension framework72 cited
  • 2019Public-private partnerships: determinants of the type of governance structure69 cited
  • 2008The credibility gap in stakeholder management: ethics and evidence of relationship management

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56 cited
  • 2019Litigation in Construction Contracts: Literature Review51 cited
  • 2022Project-focussed literature on public-private partnership (PPP) in developing countries: a critical review48 cited
  • 2018Nexus of Interorganizational Trust, Principled Negotiation, and Joint Action for Improved Cost Performance: Survey of Chinese Megaprojects45 cited
  • 2017Why not regulate PPPs?42 cited
  • 2019The Forest and the Trees: A Systems Map of Governance Interdependencies in the Shaping Phase of Road Public–Private Partnerships40 cited
  • 2012Managing Infrastructure Projects in Australia38 cited
  • 2018System Dynamics Model to Determine Concession Period of PPP Infrastructure Projects: Overarching Effects of Critical Success Factors36 cited
  • 2012Risk-Sharing in Highway Concessions: Contractual Diversity in Portugal36 cited