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High‐tech, innovative products: identifying and meeting business customers' value needs
16 references·5 citing·38 second hop
High‐tech, innovative products: identifying and meeting business customers' value needs (2009)High‐tech, innovative products: identifyi…The relationship marketing process: communication, interaction, dialogue, value (2004)The relationship marketing pr…Case Study Research (2004)Case Study ResearchCustomers As Innovators: A New Way to Create Value (2002)Customers As Innovators: A Ne…The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)The Impact of Technology on t…Reflections on gaining competitive advantage through customer value (1997)Reflections on gaining compet…Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business‐to‐business, services context: an empirical examination (1997)Modelling the relationship be…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…The value concept and relationship marketing (1996)The value concept and relatio…Analysis and Interpretation of Qualitative Data in Consumer Research (1994)Analysis and Interpretation o…Basics of Qualitative Research (1992)Basics of Qualitative ResearchBasics of qualitative research (1990)Basics of qualitative researchConsumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Naturalistic inquiry (1985)Naturalistic inquiryCase Study Research: Design and Methods (1984)Case Study Research: Design a…Mixing Qualitative and Quantitative Methods: Triangulation in Action (1979)Mixing Qualitative and Quanti…A General Model for Understanding Organizational Buying Behavior (1972)A General Model for Understan…The Effect of Patient Participation through Physician’s Resources on Experience and Wellbeing (2018)The Effect of Patient Partici…Aligning Marketing and Purchasing for new value creation (2015)Aligning Marketing and Purcha…Value in professional service relationships (2013)Value in professional service…The price‐category effect and the formation of customer value of high‐tech products (2012)The price‐category effect and…The value drivers of high-tech consumer products (2010)The value drivers of high-tec…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Advances in Consumer Research (2025)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Loss and change (1974)The Sources and Consequences of Embeddedness for the Economic Performance of Organizations: The Network Effect (1996)Determining Validity in Qualitative Inquiry (2000)Toward a Definition of Mixed Methods Research (2007)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Customer satisfaction with services: putting perceived value into the equation (2000)Customer repurchase intention (2003)Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Grounded theory, ethnography and phenomenology (2005)The Discovery of Grounded Theory (2017)The Interpretation of Cultures (2017)What Is Qualitative Research? An Overview and Guidelines (2024)A framework of sustainable supply chain management: moving toward new theory (2008)Improving Impact Studies of Teachers’ Professional Development: Toward Better Conceptualizations and Measures (2009)Case study research: design and methods (2011)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)A Purposeful Approach to the Constant Comparative Method in the Analysis of Qualitative Interviews (2002)An Introduction to Qualitative Research (2009)Theory Construction in Qualitative Research (2012)Strategies for Theorizing from Process Data (1999)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)Three Approaches to Qualitative Content Analysis (2005)Seeking Qualitative Rigor in Inductive Research (2012)Thematic Analysis (2017)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1985Naturalistic inquiry45,666 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1992Basics of Qualitative Research17,850 cited
  • 2004Case Study Research15,455 cited
  • 1990Basics of qualitative research11,107 cited
  • 1979Mixing Qualitative and Quantitative Methods: Triangulation in Action7,082 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 1994Analysis and Interpretation of Qualitative Data in Consumer Research2,938 cited
  • 1996The value concept and relationship marketing2,180 cited
  • 2000The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda1,795 cited
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  • 2002Customers As Innovators: A New Way to Create Value1,031 cited
  • 2004The relationship marketing process: communication, interaction, dialogue, value1,028 cited
  • 1997Reflections on gaining competitive advantage through customer value

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941 cited
  • 1972A General Model for Understanding Organizational Buying Behavior914 cited
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    • 2013Value in professional service relationships32 cited
    • 2015Aligning Marketing and Purchasing for new value creation28 cited
    • 2012The price‐category effect and the formation of customer value of high‐tech products22 cited
    • 2018The Effect of Patient Participation through Physician’s Resources on Experience and Wellbeing15 cited
    • 2010The value drivers of high-tech consumer products11 cited