Quality of Work Life and the Small Organization: A Four-Year Case Study

Peter F. Sørensen · Thomas C. Head · Dick Stotz

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Employee Performance and Management Job Satisfaction and Organizational Behavior Workplace Health and Well-being

Abstract

This article reports on a successful four-year Quality of Work Life program undertaken at a small suburban community service or ganization. The process included survey feedback, Likert's three variable model, as well as a quasi-experimental design for evalua tion. Conclusions include observations on QWL in general as well as implications for the small business.

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1969Control in Organizations.2017Power Failure in Management Circuits 1977Improving life at work : behavioral science approaches to organizational change 1973OD Techniques and Their Results in 23 Organizations: The Michigan ICL Study 1969Control in Organizations.1981Productivity: Learning from the Japanese

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1993Mutual gains? labor and management evaluate their employee involvement programs

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