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The Digitization of Word-of-Mouth: Promise and Challenges of Online Reputation Systems
16 references·6 citing·45 second hop
The Digitization of Word-of-Mouth: Promise and Challenges of Online Reputation Systems (2001)The Digitization of Word-of-Mouth: Promis…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)Trust among strangers in inte…Reputation systems (2000)Reputation systemsManagerial Incentive Problems: A Dynamic Perspective (1999)Managerial Incentive Problems…Why Bounded Rationality (1996)Why Bounded RationalityContract enforceability and economic institutions in early trade: The Maghribi Traders' Coalition (1993)Contract enforceability and e…Behavioral Decision Research: A Constructive Processing Perspective (1992)Behavioral Decision Research:…THE ROLE OF INSTITUTIONS IN THE REVIVAL OF TRADE: THE LAW MERCHANT, PRIVATE JUDGES, AND THE CHAMPAGNE FAIRS (1990)THE ROLE OF INSTITUTIONS IN T…Reputation and Coalitions in Medieval Trade: Evidence on the Maghribi Traders (1989)Reputation and Coalitions in …Reputation Acquisition in Debt Markets (1989)Reputation Acquisition in Deb…Premiums for High Quality Products as Returns to Reputations (1983)Premiums for High Quality Pro…Reputation and imperfect information (1982)Reputation and imperfect info…Rational cooperation in the finitely repeated prisoners' dilemma (1982)Rational cooperation in the f…The Role of Market Forces in Assuring Contractual Performance (1981)The Role of Market Forces in …A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)The Market for "Lemons": Qual…What drives purchase intention for paid mobile apps? – An expectation confirmation model with perceived value (2014)What drives purchase intentio…Swift Guanxi in Online Marketplaces: The Role of Computer-Mediated Communication Technologies1 (2014)Swift Guanxi in Online Market…Security of Online Reputation Systems: The evolution of attacks and defenses (2012)Security of Online Reputation…Co-Creation: Toward a Taxonomy and an Integrated Research Perspective (2010)Co-Creation: Toward a Taxonom…Enhancing reputation mechanisms via online social networks (2004)Enhancing reputation mechanis…Cooperation Without Enforcement? A Comparative Analysis of Litigation and Online Reputation as Quality Assurance Mechanisms (2003)Cooperation Without Enforceme…Equilibrium Unemployment as a Worker Discipline Device (1986)The Costs and Benefits of Ownership: A Theory of Vertical and Lateral Integration (1986)The Economic Institutions of Capitalism (1987)Law, Finance, and Economic Growth in China (2003)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Third-party punishment and social norms (2004)Social Behavior: Its Elementary Forms (1963)Social Indicators of Well-Being (1976)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Advances in Consumer Research (2025)Job Market Signaling (1973)Transaction-Cost Economics: The Governance of Contractual Relations (1979)WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY. (1990)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Quacks, Lemons, and Licensing: A Theory of Minimum Quality Standards (1979)Consumer Information, Product Quality, and Seller Reputation (1982)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Moral Hazard and Observability (1979)Agency Problems and the Theory of the Firm (1980)Property Rights and the Nature of the Firm (1990)Competition and Innovation: An Inverted-U Relationship* (2005)The Emergence of Cooperation among Egoists (1981)Predation, reputation, and entry deterrence (1982)Collective Action and the Evolution of Social Norms (2000)ERC: A Theory of Equity, Reciprocity, and Competition (2000)Barriers to New Competition (1957)Industrial Market Structure and Economic Performance. (1971)Reexamination of the perfectness concept for equilibrium points in extensive games (1975)Strategic Information Transmission (1982)Dynamic capabilities and strategic management (1997)Signaling Theory: A Review and Assessment (2010)The theory of economic growth (1955)"The Economic Value of Education." (1964)Risk and insurance (1973)Corporate financing and investment decisions when firms have information that investors do not have (1984)The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)The Evolution of Cooperation (1981)The Evolution of Cooperation (1985)Evolution of indirect reciprocity (2005)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)
this work references cited by second hop

References

  • 1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism24,221 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions15,223 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,044 cited
  • 1981The Role of Market Forces in Assuring Contractual Performance3,652 cited
  • 1999Managerial Incentive Problems: A Dynamic Perspective3,169 cited
  • 1982Reputation and imperfect information3,093 cited
  • 1982Rational cooperation in the finitely repeated prisoners' dilemma2,494 cited
  • 1983Premiums for High Quality Products as Returns to Reputations2,342 cited
  • 1993Contract enforceability and economic institutions in early trade: The Maghribi Traders' Coalition2,210 cited
  • 2000Reputation systems2,190 cited
  • 2004Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system1,820 cited
  • 1990THE ROLE OF INSTITUTIONS IN THE REVIVAL OF TRADE: THE LAW MERCHANT, PRIVATE JUDGES, AND THE CHAMPAGNE FAIRS1,797 cited
  • 1989Reputation Acquisition in Debt Markets1,627 cited
  • 1996Why Bounded Rationality1,522 cited
  • 1992Behavioral Decision Research: A Constructive Processing Perspective

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1,449 cited
  • 1989Reputation and Coalitions in Medieval Trade: Evidence on the Maghribi Traders1,421 cited
  • Cited by

    • 2010Co-Creation: Toward a Taxonomy and an Integrated Research Perspective778 cited
    • 2014What drives purchase intention for paid mobile apps? – An expectation confirmation model with perceived value662 cited
    • 2014Swift Guanxi in Online Marketplaces: The Role of Computer-Mediated Communication Technologies1602 cited
    • 2012Security of Online Reputation Systems: The evolution of attacks and defenses96 cited
    • 2004Enhancing reputation mechanisms via online social networks95 cited
    • 2003Cooperation Without Enforcement? A Comparative Analysis of Litigation and Online Reputation as Quality Assurance Mechanisms52 cited