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The Influence of Soft and Hard Quality Management Practices on Performance
16 references·16 citing·37 second hopsampled
The Influence of Soft and Hard Quality Management Practices on Performance (2012)The Influence of Soft and Hard Quality Ma…Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study (2006)Examining the effects of cont…The relationship between organization strategy, total quality management (TQM), and organization performance––the mediating role of TQM (2004)The relationship between orga…Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation (2004)Soft TQM, hard TQM, and organ…The relationship between total quality management practices and their effects on firm performance (2003)The relationship between tota…The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation (2000)The Effects of Total Quality …The relationship between total quality management practices and operational performance (1999)The relationship between tota…TQM impact on quality conformance and customer satisfaction: A causal model (1998)TQM impact on quality conform…Quality Awards and the Market Value of the Firm: An Empirical Investigation (1996)Quality Awards and the Market…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…The Impact of Quality Management Practices on Performance and Competitive Advantage (1995)The Impact of Quality Managem…A Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Findings* (1995)A Path Analytic Model of a Th…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…The management and control of quality (1989)The management and control of…Quality, productivity, and competitive position (1982)Quality, productivity, and co…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Assessing Reliability and Stability in Panel Models (1977)Assessing Reliability and Sta…Relating the strategic role of technology orientation in organizational TQM performance (2023)Relating the strategic role o…Identifying critical success factors of total quality management via comprehensive assessment of soft and hard factors (2023)Identifying critical success …The intermediary role of organizational performance as a driver of total quality management and enterprise resource planning towards achieving organizational excellence: the moderating role of demographic factors (2021)The intermediary role of orga…Integration of TQM and ERP to enhance organizational performance and excellence: empirical evidence from public sector using SEM (2021)Integration of TQM and ERP to…Direct and indirect impact of quality management on the integrated performance of medium-scale manufacturers (2021)Direct and indirect impact of…The impact of quality management practices on innovation: an empirical research study of Brazilian manufacturing companies (2020)The impact of quality managem…Impact of total quality management, organisational excellence and entrepreneurial orientation on organisational performance: empirical evidence from the public sector in UAE (2020)Impact of total quality manag…Exploring the effectiveness of maintenance and quality management strategies in Indian manufacturing enterprises (2020)Exploring the effectiveness o…Can TQM Act as Stimulus to Elevate Firms’ Innovation Performance?: An Empirical Evidence From the Manufacturing Sector of Pakistan (2020)Can TQM Act as Stimulus to El…Strategic impact of SCM and SCQM practices on competitive dimensions of Indian manufacturing industries (2019)Strategic impact of SCM and S…Quality management as a determinant factor of productivity (2019)Quality management as a deter…Lean management and operational performance in health care (2019)Lean management and operation…Competing models of quality management and financial performance improvement (2019)Competing models of quality m…Investigating the impact of hard total quality management practices on operational performance in manufacturing organizations (2018)Investigating the impact of h…Assessing relationship between quality management systems and business performance and its mediators (2018)Assessing relationship betwee…Improving the global supply chain through service engineering: A services science, management, and engineering-based framework (2015)Improving the global supply c…Coefficient Alpha and the Internal Structure of Tests (1951)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)LEAN AND GREEN? AN EMPIRICAL EXAMINATION OF THE RELATIONSHIP BETWEEN LEAN PRODUCTION AND ENVIRONMENTAL PERFORMANCE (2001)Exploring the Locus of Profitable Pollution Reduction (2002)Contingency research in operations management practices (2008)An Instrument for Measuring the Critical Factors of Quality Management (1989)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)THE IMPACT OF HUMAN RESOURCE AND OPERATIONAL MANAGEMENT PRACTICES ON COMPANY PRODUCTIVITY: A LONGITUDINAL STUDY (2008)Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms (2010)Relationship between quality management practices and innovation (2012)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables (1989)Stakeholder pressure and the adoption of environmental practices: The mediating effect of training (2009)How Information Management Capability Influences Firm Performance1 (2011)Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Firm resources and sustained competitive advantage (2004)Responsibility: The new business imperative (2002)Extending the Horizons: Environmental Excellence as Key to Improving Operations (2006)The Effect of Training on Employee Performance (2013)The consideration of future consequences: Weighing immediate and distant outcomes of behavior. (1994)Exploring the Black Box: An Analysis of Work Group Diversity, Conflict and Performance (1999)Putting Time in Perspective: A Valid, Reliable Individual-Differences Metric (2014)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)On theory in operations management (1998)
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References

  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Assessing Reliability and Stability in Panel Models3,146 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1982Quality, productivity, and competitive position2,278 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 2003The relationship between total quality management practices and their effects on firm performance1,895 cited
  • 1989The management and control of quality1,627 cited
  • 1999The relationship between total quality management practices and operational performance1,532 cited
  • 1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
  • 2006Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study764 cited
  • 1998TQM impact on quality conformance and customer satisfaction: A causal model623 cited
  • 2000The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation534 cited
  • 1995A Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Findings*500 cited
  • 1996Quality Awards and the Market Value of the Firm: An Empirical Investigation

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465 cited
  • 2004The relationship between organization strategy, total quality management (TQM), and organization performance––the mediating role of TQM452 cited
  • 2004Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation443 cited
  • Cited by

    • 2020Impact of total quality management, organisational excellence and entrepreneurial orientation on organisational performance: empirical evidence from the public sector in UAE57 cited
    • 2018Investigating the impact of hard total quality management practices on operational performance in manufacturing organizations49 cited
    • 2019Lean management and operational performance in health care45 cited
    • 2018Assessing relationship between quality management systems and business performance and its mediators40 cited
    • 2019Competing models of quality management and financial performance improvement37 cited
    • 2020The impact of quality management practices on innovation: an empirical research study of Brazilian manufacturing companies33 cited
    • 2019Quality management as a determinant factor of productivity26 cited
    • 2020Exploring the effectiveness of maintenance and quality management strategies in Indian manufacturing enterprises23 cited
    • 2021The intermediary role of organizational performance as a driver of total quality management and enterprise resource planning towards achieving organizational excellence: the moderating role of demographic factors20 cited
    • 2023Relating the strategic role of technology orientation in organizational TQM performance19 cited
    • 2020Can TQM Act as Stimulus to Elevate Firms’ Innovation Performance?: An Empirical Evidence From the Manufacturing Sector of Pakistan19 cited
    • 2021Direct and indirect impact of quality management on the integrated performance of medium-scale manufacturers15 cited
    • 2021Integration of TQM and ERP to enhance organizational performance and excellence: empirical evidence from public sector using SEM14 cited
    • 2019Strategic impact of SCM and SCQM practices on competitive dimensions of Indian manufacturing industries13 cited
    • 2015Improving the global supply chain through service engineering: A services science, management, and engineering-based framework11 cited
    • 2023Identifying critical success factors of total quality management via comprehensive assessment of soft and hard factors11 cited