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Effects of electronic banking facilities, employment sector and age-group on customers’ choice of banks in Nigeria
6 references·7 citing·43 second hop
Effects of electronic banking facilities, employment sector and age-group on customers’ choice of banks in Nigeria (2010)Effects of electronic banking facilities,…The Emergence of Internet Banking in Nigeria: An Appraisal (2007)The Emergence of Internet Ban…The Effect of Information Technology on the Growth of the Banking Industry in Nigeria (2002)The Effect of Information Tec…Real time: preparing for the age of the never satisfied customer (1998)Real time: preparing for the …Banking behavior of Islamic bank customers: perspectives and implications (1998)Banking behavior of Islamic b…Services considered important to business customers and determinants of bank selection in Kuwait: a segmentation analysis (1997)Services considered important…Bank Selection Decisions and Market Segmentation (1976)Bank Selection Decisions and …Exploring the mediating effect of customer satisfaction on the relationships between service quality, efficiency, and reliability and customer retention, loyalty in E-banking performance in emerging markets (2024)Exploring the mediating effec…The determinants of opening account with Islamic banks (2020)The determinants of opening a…THE RELATIONSHIP BETWEEN ELECTRONIC BANKING AND LIQUIDITY OF DEPOSIT MONEY BANKS IN NIGERIA (2015)THE RELATIONSHIP BETWEEN ELEC…The Effects of Electronic Banking on Growth of Deposit Money Banks in Nigeria (2014)The Effects of Electronic Ban…Nigerian Retail Customers' Adoption of Online Banking in an Islamic Bank (2014)Nigerian Retail Customers' Ad…ICT's, Service Delivery and Operational Performance in Nigerian Banks: A Survey of Empirical Research (2011)ICT's, Service Delivery and O…Factors Determining Bank’s Selection and Preference in Nigerian Retail Banking (2010)Factors Determining Bank’s Se…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Model of the Antecedents of Perceived Ease of Use: Development and Test (1996)Financial Innovation and Performance of Deposit Money Banks in Nigeria (2022)Conventional and Islamic Banks: Patronage Behaviour of Jordanian Customers (1990)Zero defections: quality comes to services. 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(1988)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)Why do Malaysian customers patronise Islamic banks? (2007)Switching costs and bank competition: Evidence from dual banking economies (2021)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Social Media: A New Frontier for Retailers? (2008)Prospects for Personalization on the Internet (2009)Innovative mobile marketing via smartphones (2012)An Application of Equity Theory to Buyer-Seller Exchange Situations (1978)A Survey on Multi Criteria Decision Making Methods and Its Applications (2013)
this work references cited by second hop

References

  • 1998Banking behavior of Islamic bank customers: perspectives and implications534 cited
  • 1976Bank Selection Decisions and Market Segmentation244 cited
  • 1997Services considered important to business customers and determinants of bank selection in Kuwait: a segmentation analysis103 cited
  • 1998Real time: preparing for the age of the never satisfied customer89 cited
  • 2002The Effect of Information Technology on the Growth of the Banking Industry in Nigeria60 cited
  • 2007The Emergence of Internet Banking in Nigeria: An Appraisal40 cited

Cited by

  • 2010Factors Determining Bank’s Selection and Preference in Nigerian Retail Banking33 cited
  • 2024Exploring the mediating effect of customer satisfaction on the relationships between service quality, efficiency, and reliability and customer retention, loyalty in E-banking performance in emerging markets23 cited
  • 2020The determinants of opening account with Islamic banks18 cited
  • 2014The Effects of Electronic Banking on Growth of Deposit Money Banks in Nigeria17 cited
  • 2011ICT's, Service Delivery and Operational Performance in Nigerian Banks: A Survey of Empirical Research11 cited
  • 2015THE RELATIONSHIP BETWEEN ELECTRONIC BANKING AND LIQUIDITY OF DEPOSIT MONEY BANKS IN NIGERIA11 cited
  • 2014Nigerian Retail Customers' Adoption of Online Banking in an Islamic Bank10 cited

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