Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Toward a Synthesis Model for Crisis Communication in the Public Sector

10 references·16 citing·44 second hop

FromToDepth

this work references cited by second hop

References

1974Foundations of Behavioral Research7,346 cited
1967Foundations of Behavioral Research2,948 cited
1913The Associated Press472 cited
1986Business Communication Today358 cited
1998A strategic approach to managing crises259 cited
2000The role of perception in crisis planning253 cited
1998Crisis communication plans: Poor predictors of excellent crisis public relations194 cited
1997Liability Means Never being Able to Say You're Sorry174 cited
1999ValuJet flight 592: Crisis communication theory blended and extended106 cited
1999The Use of Narrative Paradigm Theory in Assessing Audience Value Conflict in Image Advertising63 cited

Cited by

2005Crisis communicative strategies in Taiwan: Category, continuum, and cultural implication81 cited
2011Safeguarding reputation through strategic, integrated and situational crisis communication management74 cited
2010The social construction of crises in governmental and corporate communications: An inter-organizational and inter-systemic analysis74 cited
2009Issue management as a post‐crisis discipline: identifying and responding to issue impacts beyond the crisis71 cited
2019

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Government public relations when trouble hits: exploring political dispositions, situational variables, and government–public relationships to predict communicative action of publics

58 cited

2005From liftoff to landing: NASA's crisis communications and resulting media coverage following the Challenger and Columbia tragedies58 cited

2010Comparisons of U.S. Government Communication Practices: Expanding the Government Communication Decision Wheel57 cited

2008Beyond Control: Crisis Strategies and Stakeholder Media in the Danone Boycott of 200141 cited

2008Changing Uses of Technology: Crisis Communication Responses in a Faculty Strike39 cited

2012Organizational and Supervisory Apology Effectiveness35 cited

2013CRISIS MANAGEMENT : DETERMINING SPECIFIC STRATEGIES AND LEADERSHIP STYLE FOR EFFECTIVE OUTCOMES33 cited

2022Nonprofit organization communication, crisis planning, and strategic responses to the COVID ‐19 pandemic32 cited

2009Digging Deeper: Crisis Management in the Coal Industry29 cited

2014Examining the Public’s Responses to Crisis Communication From the Perspective of Three Models of Attribution29 cited

2012Towards a crisis pre‐emptive image management model29 cited

2010After the scandal – Recovery options for damaged organizations27 cited