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Scent across a crowded room: Exploring the effect of ambient scent on social interactions · Study

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ArticleScent across a crowded room: Exploring the effect of ambient scent on social interactions

Dina Marie V. Zemke2006

Article2006

Scent across a crowded room: Exploring the effect of ambient scent on social interactions

Dina Marie V. Zemke · Stowe Shoemaker

78 citations·0/0 files stored·International Journal of Hospitality Management

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Consumer Retail Behavior Studies Facilities and Workplace Management Olfactory and Sensory Function Studies

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References

1974An approach to environmental psychology 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees 2000Atmospheric Effects on Shopping Behavior 1950Social Pressures in Informal Groups 2001Congruency of scent and music as a driver of in-store evaluations and behavior 1971Kinesics and Context 1996Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors?1972Kinesics and Context: Essays on Body Motion Communication

Cited by

2017The effects of retail store characteristics on in-store leisure shopping experience 2020The role of servicescape and social interaction toward customer service experience in coffee stores. The case of Vietnam 2016Traveler anxiety and enjoyment: The effect of airport environment on traveler's emotions 2017The Influence of Food Aromas on Restaurant Consumer Emotions, Perceptions, and Purchases 2014Invisible and Intangible, but Undeniable: Role of Ambient Conditions in Building Hotel Guests’ Loyalty

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2011The Presence of a Pleasant Ambient Scent in a Fashion Storearticle · 10 shared references 2011The effect of ambient scent on consumers' perception, emotions and behaviour: A critical reviewarticle · 9 shared references 2022Marketing comes to its senses: a bibliometric review and integrated framework of sensory experience in marketingarticle · 9 shared references 2017Immersion and emotional reactions to the ambiance of a multiservice space: The role of perceived congruence between odor and brand imagearticle · 9 shared references 2005Person-Place Congruencyarticle · 8 shared references 2012Sensory cues and shoppers' touching behaviour: the case of IKEAarticle · 8 shared references

Details

Year2006

Typearticle

Published2006-12-15

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations78

Files0 public / 0

ShelfConsumer Retail Behavior Studies

Identifiers

doi10.1016/j.ijhm.2006.10.009

openalex_workW2154337053

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2011

Can Ambient Scent Enhance the Nightlife Experience?

2019Developing a scale measuring customers’ servicescape perceptions in upscale hotels

2019Short- and Long-Term Effects of Nonconsciously Processed Ambient Scents in a Servicescape: Findings From Two Field Experiments