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Scent across a crowded room: Exploring the effect of ambient scent on social interactions

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References

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2001Congruency of scent and music as a driver of in-store evaluations and behavior1,154 cited
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1995There's Something in the Air: Effects of Congruent or Incongruent Ambient Odor on Consumer Decision Making413 cited
2000The Impact of Ambient Scent on Evaluation, Attention, and Memory for Familiar and Unfamiliar Brands297 cited
1999Servicescapes261 cited

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2003Does it Make Sense to Use Scents to Enhance Brand Memory?253 cited

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2014Invisible and Intangible, but Undeniable: Role of Ambient Conditions in Building Hotel Guests’ Loyalty61 cited
2011Can Ambient Scent Enhance the Nightlife Experience?51 cited
2019Developing a scale measuring customers’ servicescape perceptions in upscale hotels46 cited
2019Short- and Long-Term Effects of Nonconsciously Processed Ambient Scents in a Servicescape: Findings From Two Field Experiments45 cited
2014In-flight physical surroundings: quality, satisfaction, and traveller loyalty in the emerging low-cost flight market45 cited
2017It’s in the air: Aroma marketing and affective response in the hotel world40 cited
2019Consumer reactions to olfactory congruence with brand image40 cited
2024Enhancing the hospitality experience: A systematic review of 22 years of physical environment research30 cited
2016Congruency as a mediator in an IKEA retail setting29 cited
2009Making sense of the hotel guestroom29 cited
2012The physical environment as a driver of customers' service experiences at restaurants28 cited
2022Sensehacking the guest’s multisensory hotel experience27 cited