Salesforce Performance and Satisfaction as a Function of Individual Difference, Interpersonal, and Situational Factors

Richard P. Bagozzi

319 citations0/0 files storedJournal of Marketing Research

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Employee Performance and Motivation Customer Service Quality and Loyalty Job Satisfaction and Organizational Behavior

Abstract

Richard P. Bagozzi, Salesforce Performance and Satisfaction as a Function of Individual Difference, Interpersonal, and Situational Factors, Journal of Marketing Research, Vol. 15, No. 4 (Nov., 1978), pp. 517-531

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References

1969Statistical Theories of Mental Test Scores 1970Role Conflict and Ambiguity in Complex Organizations 1965The antecedents of self-esteem 1936Principles of topological psychology.1987Attribution: Perceiving the Causes of Behavior 1973Toward a cognitive social learning reconceptualization of personality.1971Employee reactions to job characteristics.1968Managerial Attitudes and Performance.

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