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Exploring the role of front-line employees as innovators
16 references·16 citing·39 second hopsampled
Exploring the role of front-line employees as innovators (2015)Exploring the role of front-line employee…Yin, R. K. (2009). Case study research: Design and methods (4th Ed.). Thousand Oaks, CA: Sage. (2013)Yin, R. K. (2009). Case study…Strategies Of Qualitative Inquiry (2012)Strategies Of Qualitative Inq…Strategies of Qualitative Inquiry (2010)Strategies of Qualitative Inq…Using thematic analysis in psychology (2006)Using thematic analysis in ps…What leaders need to know: A review of social and contextual factors that can foster or hinder creativity (2004)What leaders need to know: A …The Effects of Personal and Contextual Characteristics on Creativity: Where Should We Go from Here? (2004)The Effects of Personal and C…WHEN JOB DISSATISFACTION LEADS TO CREATIVITY: ENCOURAGING THE EXPRESSION OF VOICE. (2001)WHEN JOB DISSATISFACTION LEAD…Transforming Qualitative Information: Thematic Analysis and Code Development (1998)Transforming Qualitative Info…Innovation in services (1997)Innovation in servicesEMPLOYEE CREATIVITY: PERSONAL AND CONTEXTUAL FACTORS AT WORK. (1996)EMPLOYEE CREATIVITY: PERSONAL…ASSESSING THE WORK ENVIRONMENT FOR CREATIVITY. (1996)ASSESSING THE WORK ENVIRONMEN…A Dynamic Theory of Organizational Knowledge Creation (1994)A Dynamic Theory of Organizat…“Sticky Information” and the Locus of Problem Solving: Implications for Innovation (1994)“Sticky Information” and the …Toward a Theory of Organizational Creativity (1993)Toward a Theory of Organizati…Case Study Research: Design and Methods (1991)Case Study Research: Design a…Creativity syndrome: Integration, application, and innovation. (1988)Creativity syndrome: Integrat…Re-focusing talent management: Frontline and essential work as the contemporary challenge (2025)Re-focusing talent management…Understanding the FLE-based organizational knowledge creation process in hospitality firms (2022)Understanding the FLE-based o…Can both entrepreneurial and ethical leadership shape employees’ service innovative behavior? (2022)Can both entrepreneurial and …Leader–member exchange as a mediator of the relationship between authentic leadership and employee creativity (2021)Leader–member exchange as a m…How do front-line employees make decisions on whether to hide their knowledge from co-workers in hospitality firms? (2021)How do front-line employees m…Hospitality innovation strategies: Robustness analysis of paths to firm performance (2021)Hospitality innovation strate…Frontline employee-driven innovation through suggestions in hospitality firms: The role of the employee’s creativity, knowledge, and motivation (2021)Frontline employee-driven inn…From vision to innovation: new service development through front-line employee engagement (2021)From vision to innovation: ne…Conceptualising employee involvement in service innovation: an integrative review (2021)Conceptualising employee invo…The relationship between leadership styles and employee-driven innovation: the mediating role of leader–member exchange (2020)The relationship between lead…Fostering Frontline Employees’ Innovative Service Behavior: The Role of Workplace Friendship and Knowledge Sharing Process (2020)Fostering Frontline Employees…Creating an effective self-managed service climate for frontline service employees (2020)Creating an effective self-ma…Innovation at the Service Encounter in Knowledge Intensive Business Services: Antecedents and Boundary Conditions (2018)Innovation at the Service Enc…Casting for service innovation: The roles of frontline employees (2018)Casting for service innovatio…Employee involvement in ideation and healthcare service innovation quality (2017)Employee involvement in ideat…Frontline employees' participation in service innovation implementation: The role of perceived external reputation (2016)Frontline employees' particip…Qualitative evaluation and research methods (1990)Qualitative Data Analysis: An Expanded Sourcebook (1994)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Older Adults' Reasons for Using Technology while Aging in Place (2015)Intraclass correlations: Uses in assessing rater reliability. 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(1983)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)The Knowledge-creating company: How Japanese companies create the dynamics of innovation (1997)The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits (1999)How To Do Things With Words (1975)Toward a knowledge‐based theory of the firm (1996)The Knowledge-Creating Company (1998)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Metaphors We Live By (2003)Handbook of Industrial and Organizational Psychology. (1977)Research in Organizational Behavior (1984)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)Motivation through the design of work: test of a theory (1976)DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE. (1994)The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work (2004)Linking Empowering Leadership and Employee Creativity: The Influence of Psychological Empowerment, Intrinsic Motivation, and Creative Process Engagement (2010)Innovation and Creativity in Organizations (2014)Grounded Theory and Sensitizing Concepts (2006)Validity, trustworthiness and rigour: quality and the idea of qualitative research (2006)Qualitative Data Analysis for Health Services Research: Developing Taxonomy, Themes, and Theory (2007)Thematic Analysis (2017)Reflecting on reflexive thematic analysis (2019)Theory Building From Cases: Opportunities And Challenges (2007)Document Analysis as a Qualitative Research Method (2009)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)Environmental sustainability in fashion supply chains: An exploratory case based research (2011)Developing questionnaires for educational research: AMEE Guide No. 87 (2014)Sampling in Qualitative Research: Insights from an Overview of the Methods Literature (2015)
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References

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  • 1997Innovation in services

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1,798 cited
  • 1988Creativity syndrome: Integration, application, and innovation.1,765 cited
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    • 2021Hospitality innovation strategies: Robustness analysis of paths to firm performance30 cited
    • 2020The relationship between leadership styles and employee-driven innovation: the mediating role of leader–member exchange28 cited
    • 2021How do front-line employees make decisions on whether to hide their knowledge from co-workers in hospitality firms?27 cited
    • 2020Creating an effective self-managed service climate for frontline service employees24 cited
    • 2018Innovation at the Service Encounter in Knowledge Intensive Business Services: Antecedents and Boundary Conditions23 cited
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