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An expectation-confirmation model of continuance intention to use mobile instant messaging
16 references·16 citing·29 second hopsampled
An expectation-confirmation model of continuance intention to use mobile instant messaging (2015)An expectation-confirmation model of cont…A Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Why do people use information technology? A critical review of the technology acceptance model (2002)Why do people use information…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1 (2000)Time Flies When You’re Having…Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Determinants of Perceived Eas…The partial least squares approach for structural equation modeling. (1998)The partial least squares app…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1 (1992)Extrinsic and Intrinsic Motiv…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…A Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps (2022)The role of utilitarian and h…Determinants of Continuance Intention towards Banks’ Chatbot Services in Vietnam: A Necessity for Sustainable Development (2021)Determinants of Continuance I…Understanding fintech continuance: perspectives from self-efficacy and ECT-IS theories (2020)Understanding fintech continu…Point of adoption and beyond. Initial trust and mobile-payment continuation intention (2020)Point of adoption and beyond.…How pre-adoption expectancies shape post-adoption continuance intentions: An extended expectation-confirmation model (2020)How pre-adoption expectancies…Exploring factors influencing students’ continuance intention to use the learning management system (LMS): a multi-perspective framework (2020)Exploring factors influencing…Correlates of social media fatigue and academic performance decrement (2020)Correlates of social media fa…Consumers' continuance intention to use fitness and health apps: an integration of the expectation–confirmation model and investment model (2020)Consumers' continuance intent…User acceptance of smart wearable devices: An expectation-confirmation model approach (2019)User acceptance of smart wear…What determines success of an e-government service? Validation of an integrative model of e-filing continuance usage (2018)What determines success of an…The effect of perceived security and grievance redressal on continuance intention to use M-wallets in a developing country (2018)The effect of perceived secur…Online social media fatigue and psychological wellbeing—A study of compulsive use, fear of missing out, fatigue, anxiety and depression (2018)Online social media fatigue a…Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory (2018)Determinants of loyalty to pu…Understanding users' switching behavior of mobile instant messaging applications: An empirical study from the perspective of push-pull-mooring framework (2017)Understanding users' switchin…The effect of consumer innovativeness on perceived value and continuance intention to use smartwatch (2016)The effect of consumer innova…Determinants of continuance intention to use the smartphone banking services (2016)Determinants of continuance i…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Understanding Attitudes and Predicting Social Behavior (1980)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The case for motivated reasoning. (1990)Managing Legitimacy: Strategic and Institutional Approaches (1995)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Design Science in Information Systems Research1 (2004)POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Inequity In Social Exchange (1965)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 2012Principles and Practice of Structural Equation Modeling38,893 cited
  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 2017A Theory of Cognitive Dissonance18,122 cited
  • 1998The partial least squares approach for structural equation modeling.12,728 cited
  • 1992Information Systems Success: The Quest for the Dependent Variable10,674 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model6,658 cited
  • 1984A Service Quality Model and its Marketing Implications6,560 cited
  • 1992Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 16,231 cited
  • 2000

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Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1
4,725 cited
  • 2002Why do people use information technology? A critical review of the technology acceptance model4,200 cited
  • Cited by

    • 2018Online social media fatigue and psychological wellbeing—A study of compulsive use, fear of missing out, fatigue, anxiety and depression1,026 cited
    • 2016The effect of consumer innovativeness on perceived value and continuance intention to use smartwatch422 cited
    • 2018What determines success of an e-government service? Validation of an integrative model of e-filing continuance usage395 cited
    • 2016Determinants of continuance intention to use the smartphone banking services393 cited
    • 2022The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps368 cited
    • 2020Point of adoption and beyond. Initial trust and mobile-payment continuation intention363 cited
    • 2020Understanding fintech continuance: perspectives from self-efficacy and ECT-IS theories325 cited
    • 2020How pre-adoption expectancies shape post-adoption continuance intentions: An extended expectation-confirmation model305 cited
    • 2017Understanding users' switching behavior of mobile instant messaging applications: An empirical study from the perspective of push-pull-mooring framework297 cited
    • 2019User acceptance of smart wearable devices: An expectation-confirmation model approach276 cited
    • 2021Determinants of Continuance Intention towards Banks’ Chatbot Services in Vietnam: A Necessity for Sustainable Development269 cited
    • 2018The effect of perceived security and grievance redressal on continuance intention to use M-wallets in a developing country255 cited
    • 2020Consumers' continuance intention to use fitness and health apps: an integration of the expectation–confirmation model and investment model215 cited
    • 2020Correlates of social media fatigue and academic performance decrement212 cited
    • 2020Exploring factors influencing students’ continuance intention to use the learning management system (LMS): a multi-perspective framework204 cited
    • 2018Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory202 cited