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Practice Prize Paper—Applying a Dynamic Model of Consumer Choice to Guide Brand Development at Jetstar Airways
10 references·1 citing·47 second hop
Practice Prize Paper—Applying a Dynamic Model of Consumer Choice to Guide Brand Development at Jetstar Airways (2011)Practice Prize Paper—Applying a Dynamic M…Should You Launch a Fighter Brand (2009)Should You Launch a Fighter B…Market orientation, competitive advantage, and performance: A demand-based perspective (2008)Market orientation, competiti…Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Some New Thoughts on Conceptu…The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)The role of perceived risk in…Customer Heterogeneity in Service Management (1998)Customer Heterogeneity in Ser…Communication Effects of Advertising Versus Direct Experience When Both Search and Experience Attributes are Present (1995)Communication Effects of Adve…Managing customer value: creating quality and service that customers can see (1994)Managing customer value: crea…Customer Satisfaction during the Service Delivery Process (1994)Customer Satisfaction during …Customer satisfaction, customer retention, and market share (1993)Customer satisfaction, custom…Testing the Accuracy, Usefulness, and Significance of Probabilistic Choice Models: An Information-Theoretic Approach (1978)Testing the Accuracy, Usefuln…Evolution of the intellectual structure of research on pricing strategy of low cost carriers (2016)Evolution of the intellectual…Some Statistical Models for Limited Dependent Variables with Application to the Demand for Durable Goods (1971)Conditional logit analysis of qualitative choice behavior (1972)The Estimation of Choice Probabilities from Choice Based Samples (1977)Modeling the desire to telecommute: The importance of attitudinal factors in behavioral models (1997)Polyhedral Methods for Adaptive Choice-Based Conjoint Analysis (2004)The seven sins of consumer psychology (2013)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Customer Satisfaction, Market Share, and Profitability: Findings from Sweden (1994)Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. 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this work references cited by second hop

References

  • 2001Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach3,537 cited
  • 1993Customer satisfaction, customer retention, and market share2,151 cited
  • 1999The role of perceived risk in the quality-value relationship: A study in a retail environment1,675 cited
  • 1994Managing customer value: creating quality and service that customers can see529 cited
  • 2008Market orientation, competitive advantage, and performance: A demand-based perspective479 cited
  • 1995Communication Effects of Advertising Versus Direct Experience When Both Search and Experience Attributes are Present340 cited
  • 1978Testing the Accuracy, Usefulness, and Significance of Probabilistic Choice Models: An Information-Theoretic Approach277 cited
  • 1994Customer Satisfaction during the Service Delivery Process253 cited
  • 1998Customer Heterogeneity in Service Management58 cited
  • 2009Should You Launch a Fighter Brand25 cited

Cited by

  • 2016Evolution of the intellectual structure of research on pricing strategy of low cost carriers13 cited

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