Using conversational agents to support the adoption of knowledge sharing practices

Claudia Roda · Albert A. Angehrn · Thierry Nabeth · Liana Razmerita

82 citations0/0 files storedInteracting with Computers

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Knowledge Management and Sharing Intelligent Tutoring Systems and Adaptive Learning E-Learning and Knowledge Management

Abstract

In this paper, we present an agent-based system designed to support the adoption of knowledge sharing practices within communities. The system is based on a conceptual framework that, by modelling the adoption of knowledge management practices as a change process, identifies the pedagogical strategies best suited to support users through the various stages of the adoption process. Learning knowledge management practices is seen as a continuous process, taking place at individual and social level that includes the acquisition of information, as well as the contextual use of the information acquired. The resulting community-based system provides each member of the community with an artificial personal change-management agent capable of guiding users in the acquisition and adoption of new knowledge sharing practices by activating personalised and contextualised intervention.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 82 citations exist upstream.

References

1994Situated Learning: Legitimate Peripheral Participation.1997Dynamic capabilities and strategic management 1999Communities of practice learning, meaning, and identity 1978Social Learning Theory.1995The Knowledge-Creating Company 1998The Knowledge-Creating Company 1998Working knowledge: how organizations manage what they know 1996Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration

Cited by

2006Attention aware systems: Theories, applications, and research agenda 2008Exploring the behavioral patterns of an online knowledge-sharing discussion activity among teachers with problem-solving strategy 2007Looking at human–computer interface design: Effects of ethnicity in computer agents 2012An Automated Optimal Engagement and Attention Detection System Using Electrocardiogram 2010Tacit Knowledge Codification 2008New forms of interaction and knowledge sharing on Web 2.0

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.