SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Applying the Theory of Planned Behavior to Retain Credit Counseling Clients · Study

PreprintShelves

PreprintApplying the Theory of Planned Behavior to Retain Credit Counseling Clients

Jing Jian Xiao2006

OA

Preprintgreen2006

Applying the Theory of Planned Behavior to Retain Credit Counseling Clients

Jing Jian Xiao · Gavin Jiayun Wu

30 citations·0/0 files stored·SSRN Electronic Journal

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Financial Literacy, Pension, Retirement Analysis Decision-Making and Behavioral Economics Behavioral Health and Interventions

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 30 citations exist upstream.

References

1991The theory of planned behavior 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 1980Understanding Attitudes and Predicting Social Behavior 1990Zero defections: quality comes to services.1993Customer satisfaction, customer retention, and market share 2003Household Financial Management: The Connection between Knowledge and Behavior 1997The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development 1987Effects of Relationship Marketing on Satisfaction, Retention, and Prices in the Life Insurance Industry

Cited by

2012Exploring the Relationship of Economic, Sociological, and Psychological Factors to the Savings Behavior of Low‐ to Moderate‐Income Households 2016SIKAP TERHADAP UANG DAN PERILAKU BERHUTANG 2021Market discipline in the behavioral finance perspective: a case of Sharia mutual funds in Indonesia

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2008Completing Debt Management Plans in Credit Counseling: An Application of the Theory of Planned Behaviorarticle · 8 shared references 2008Understanding the psychological process underlying customer satisfaction and retention in a relational servicearticle · 6 shared references 2016Consumer Financial Capability and Wellbeingchapter · 5 shared references 2007Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentionsarticle · 4 shared references 2007Service quality, relationship satisfaction, trust, commitment and business‐to‐business loyaltyarticle · 4 shared references 2004What influences the relationship between customer satisfaction and repurchase intention? Investigating the effects of adjusted expectations and customer loyaltyarticle · 4 shared references

Details

Year2006

Typepreprint

Published2006-01-01

VenueSSRN Electronic Journal

ISSN-L1556-5068

Languageen

Citations30

Files0 public / 0

ShelfFinancial Literacy, Pension, Retirement Analysis

Identifiers

doi10.2139/ssrn.939437

openalex_workW2159666151

Links

Imported from OpenAlex (CC0) — nothing here is generated.