SELaKT - Social Network Analysis as a Method for Expert Localisation and Sustainable Knowledge Transfer

Ina Finke · Tobias Müller-Prothmann

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Knowledge Management and Sharing Complex Network Analysis Techniques Information Architecture and Usability

Abstract

Abstract: In many organisations, conservation of specialised expertise is picked out as a central theme only after experienced members have already left. The paper presents the SELaKT method, a method for Sustainable Expert Localisation and Knowledge T ransfer based on social network analysis (SNA). It has been developed during a

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References

1973The Strength of Weak Ties 1999Communities of practice learning, meaning, and identity 1998Social Capital, Intellectual Capital, and the Organizational Advantage 1991Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation 2001Communities of practice and organizational performance 2012The New Realities 1999Towards knowledge networking 1992Face-to-Face: Making Network Organizations Work

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2010In search of practitioner‐based social capital: a social network analysis tool for understanding and facilitating teacher collaboration in a US‐based STEM professional development program 2005B-KIDE: a framework and a tool for business process-oriented knowledge infrastructure development 2012Leveraging Knowledge Communication for Innovation 2007The contribution of transaction cost theory and other network-oriented techniques to digital markets 2009Limitations of network analysis for studying efficiency and effectiveness of knowledge sharing

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