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ArticleToward a theory of conflict in the franchise system

Steve Spinelli1996

Article1996

Toward a theory of conflict in the franchise system

Steve Spinelli · Sue Birley

129 citations·0/0 files stored·Journal of Business Venturing

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Franchising Strategies and Performance Customer Service Quality and Loyalty Outsourcing and Supply Chain Management

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References

1976Theory of the firm: Managerial behavior, agency costs and ownership structure 1937The Nature of the Firm 1981The Evolution of Cooperation 1987The Economic Institutions of Capitalism 1976Markets and Hierarchies: Analysis and Antitrust Implications.1986The Economic Institutions of Capitalism 1980Agency Problems and the Theory of the Firm 1979Transaction-Cost Economics: The Governance of Contractual Relations

Cited by

1999Colas, burgers, shakes, and shirkers 2004Retail franchising: an intellectual capital perspective 2003Examining Control and Autonomy in the Franchisor-Franchisee Relationship 2008Franchisee perceived relationship value 2010What to Expect After the Honeymoon: Testing a Lifecycle Theory of Franchise Relationships 2010Opportunistic behaviors in franchise chains: the role of cohesion among franchisees

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Year1996

Typearticle

Published1996-09-01

VenueJournal of Business Venturing

ISSN-L0883-9026

Languageen

Citations129

Files0 public / 0

ShelfFranchising Strategies and Performance

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doi10.1016/0883-9026(96)00049-3

openalex_workW2168138563

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2013

Examining the Drivers for Franchised Chains Performance through the Lens of the Dynamic Capabilities Approach

2009Agency and institutional influences on franchising decisions