Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Speech act sets of refusal and complaint: a comparison of native and non-native English-speakers' production

13 references·12 citing·33 second hop

FromToDepth

this work references cited by second hop

References

1995How Languages Are Learned2,883 cited
1993Second Language Acquisition: An Introductory Course1,608 cited
2001Pragmatics in language teaching730 cited
1991Research Methods in Interlanguage Pragmatics673 cited
1998Do Language Learners Recognize Pragmatic Violations? Pragmatic versus Grammatical Awareness in Instructed L2 Learning578 cited
1996Developmental Issues in Interlanguage Pragmatics564 cited
2001Evaluating the empirical evidence: Grounds for instruction in pragmatics?511 cited
1981DEVELOPING A MEASURE OF SOCIOCULTURAL COMPETENCE: THE CASE OF APOLOGY1347 cited
1986Too Many Words: Length of Utterance and Pragmatic Failure305 cited
1994Intercultural Communication: A Discourse Approach292 cited
2001Classroom research on interlanguage pragmatics246 cited
1996Cross-Cultural Comparison of English and Chinese Metapragmatics in Refusal.87 cited
198710. Complaints: A study of speech act behavior among native and non-native speakers of Hebrew75 cited

Cited by

2018(In)directness and complaints: A reassessment66 cited
2017Customer complaints and disagreements in a multilingual business environment. A discursive-pragmatic analysis

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

48 cited

2016The refusal speech act in a cross-cultural perspective: A study of Iranian English-language learners and Anglo-Australian speakers47 cited

2020Linguistic (in)directness in twitter complaints: A contrastive analysis of railway complaint interactions45 cited

2017Impoliteness in EFL: Foreign Language Learners’ Complaining Behaviors Across Social Distance and Status Levels41 cited

2021Exploring the impact of platforms' affordances on the expression of negativity in online hotel reviews36 cited

2013Politeness in Interlanguage Pragmatics of Complaints by Indonesian Learners of English27 cited

2011Delving into Speech Act of Suggestion: A Case of Iranian EFL Learners27 cited

2016Refusal Strategies Among Omani EFL Students21 cited

2016Gender Differences in Complaint Strategies among Iranian Upper Intermediate EFL Students20 cited

2021Indirect Speech Acts18 cited

2012The Pragmatic Knowledge of Iranian EFL Learners in Using Face Keeping Strategies in Reaction to Complaints at Two Different Levels18 cited