Influences of Organizational Culture on Learning in Public Agencies

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187 citations0/0 files storedJournal of Public Administration Research and Theory

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Organizational Learning and Leadership Public Policy and Administration Research Management and Organizational Studies

Abstract

This article examines an underappreciated influence on organizational learning: the culture of the organization. Because organization culture informs the sense making and interpretation of the kinds of ambiguities seen in puzzling data, problematic situations, uncertain program technologies, and obscure links between problems and it may be useful to consider some particular ways that culture guides learning. Culture provides a reservoir of organizational meanings against which results, experience, and performance data are interpreted and inquiries about changes in procedures and program technologies can proceed. The more equivocal the data or technologies, the more influence the culture is likely to have in shaping the course of learning. The examples given in the article suggest this pattern and offer a basis for a model of the influences that culture has on learning in public organizations.

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References

1991The fifth discipline, the art and practice of the learning organization 1997Organizational Learning: A Theory of Action Perspective 1986Images of Organization 1983Sociological Paradigms and Organizational Analysis.1994Policy Change and Learning: An Advocacy Coalition Approach 1977Ambiguity and Choice in Organizations.1967A Framework for the Comparative Analysis of Organizations 1983A TYPOLOGY OF ORGANIZATIONAL LEARNING SYSTEMS

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