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Definitions of Quality in Higher Education: A Synthesis of the Literature
13 references·15 citing·46 second hop
Definitions of Quality in Higher Education: A Synthesis of the Literature (2015)Definitions of Quality in Higher Educatio…Fifteen Years of Quality in Higher Education (2010)Fifteen Years of Quality in H…Quality Assurance In Higher Education (2007)Quality Assurance In Higher E…Quality Assurance and Accreditation: A Glossary of Basic Terms and Definitions (2007)Quality Assurance and Accredi…Examination of the dimensions of quality in higher education (2004)Examination of the dimensions…Students’ perceptions of quality in higher education (2003)Students’ perceptions of qual…The reflective institution: Assuring and enhancing the quality of teaching and learning (2001)The reflective institution: A…Measuring Quality and Performance in Higher Education (2001)Measuring Quality and Perform…Student perceptions of service quality in a UK university business and management faculty (2000)Student perceptions of servic…Transforming higher education (1997)Transforming higher educationMulti‐models of quality in education (1997)Multi‐models of quality in ed…A framework for the dimensions of quality in higher education (1996)A framework for the dimension…What is quality in higher education? (1994)What is quality in higher edu…Competing on the Eight Dimensions of Quality (1987)Competing on the Eight Dimens…Impacts of Education Quality Perception on Profession Change Tendency: The Mediating Role of Career Decidedness (2024)Impacts of Education Quality …Total Quality Management (TQM) and Quality of Higher Education: A Meta-Analysis Study (2023)Total Quality Management (TQM…Super Innovation in Higher Education by Nurturing Business Leaders through Incubationship (2023)Super Innovation in Higher Ed…Role of service quality factors in word of mouth through student satisfaction (2023)Role of service quality facto…Improving the quality of Geography Teacher Education through Geographical Information Systems and Self-Directed Learning (2023)Improving the quality of Geog…Bringing quality management to perspective in higher education institutions’ research output: A focus on selected private universities in Nigeria (2023)Bringing quality management t…A Review based Research Topic Identification on How to Improve the Quality Services of Higher Education Institutions in Academic, Administrative, and Research Areas (2023)A Review based Research Topic…Experience of lean application in higher education institutions (2021)Experience of lean applicatio…The Role of Business Intelligence and Analytics in Higher Education Quality: A Proposed Architecture (2020)The Role of Business Intellig…A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic (2020)A Study of Quality Assessment…What does ‘quality’ in higher education mean? Perceptions of staff, students and employers (2018)What does ‘quality’ in higher…Why are some graduate entrepreneurs more innovative than others? The effect of human capital, psychological factor and entrepreneurial rewards on entrepreneurial innovativeness (2017)Why are some graduate entrepr…Mapping the literature structure of ‘quality in higher education’ using co-word analysis (2017)Mapping the literature struct…Assuring Quality in E-Learning Course Design: The Roadmap (2016)Assuring Quality in E-Learnin…Quality assurance in higher education: A review of literature (2011)Quality assurance in higher e…Basics of Qualitative Research (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Service quality in higher education: The role of student expectations (2007)Comparing alternative instruments to measure service quality in higher education (2009)Examining student satisfaction with higher education services (2010)Quality Is Free: The Art of Making Quality Certain (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The fifth discipline, the art and practice of the learning organization (1991)Service Quality and Student Satisfaction: A Case Study at Private Higher Education Institutions (2009)Does higher education service quality effect student satisfaction, image and loyalty? (2016)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Importance‐performance analysis: a useful tool for directing continuous quality improvement in higher education (2004)A Service Quality Model and its Marketing Implications (1984)Measuring web-based service quality (2002)Conceptualizing total quality management in higher education (2004)International students' decision‐making process (2006)Defining Quality (1993)Regulating higher education: Quality assurance and neo-liberal managerialism in higher education—A critical introduction (2014)Unravelling quality culture in higher education: a realist review (2016)Higher education service quality, student satisfaction and loyalty (2019)Problems in the Transition from Elite to Mass Higher Education. (1973)Educating the reflective practitioner (1987)Academic quality, league tables, and public policy: A cross-national analysis of university ranking systems (2005)Transforming Quality Evaluation: Moving On (2007)Outcomes of Quality Assurance: A Discussion of Knowledge, Methodology and Validity (2008)The knowledge triangle, European higher education policy logics and policy implications (2010)The Presentation of Self in Everyday Life. (1956)The McDonaldization of society : an investigation into the changing character of contemporary social life (1996)Learning Cognitive and Emotional Intelligence Competencies Through Graduate Management Education (2002)Rankings, accreditation, and the international quest for quality (2014)Benchmarking towards excellence in higher education (2017)Trust-Based Quality Culture Conceptual Model for Higher Education Institutions (2018)Higher education as a filter (1973)The Reflective Practitioner: How Professionals Think in Action (1985)Teaching For Quality Learning At University (1999)Constructing Images of Ourselves? A Critical Investigation into ‘Approaches to Learning’ Research in Higher Education (2003)Learning styles of design students and the relationship of academic performance and gender in design education (2007)The concepts of quality, quality assurance and quality enhancement (2015)New realities: The relationship between higher education and employment (2000)Engaging the Curriculum in Higher Education (2004)Learners and learning in the twenty‐first century: what do we know about students’ attitudes towards and experiences of information and communication technologies that will help us design courses? (2005)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Capabilities of Market-Driven Organizations (1994)Performance measurement system design (1995)
this work references cited by second hop

References

  • 1987Competing on the Eight Dimensions of Quality1,691 cited
  • 1997Transforming higher education708 cited
  • 1997Multi‐models of quality in education590 cited
  • 2000Student perceptions of service quality in a UK university business and management faculty510 cited
  • 2003Students’ perceptions of quality in higher education484 cited
  • 2001The reflective institution: Assuring and enhancing the quality of teaching and learning456 cited
  • 2010Fifteen Years of Quality in Higher Education381 cited
  • 2007Quality Assurance and Accreditation: A Glossary of Basic Terms and Definitions358 cited
  • 1996A framework for the dimensions of quality in higher education349 cited
  • 2007Quality Assurance In Higher Education342 cited
  • 2001Measuring Quality and Performance in Higher Education325 cited
  • 2004Examination of the dimensions of quality in higher education308 cited
  • 1994What is quality in higher education?300 cited

Cited by

  • 2011Quality assurance in higher education: A review of literature255 cited
  • 2018What does ‘quality’ in higher education mean? Perceptions of staff, students and employers175 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2023Role of service quality factors in word of mouth through student satisfaction111 cited
  • 2023A Review based Research Topic Identification on How to Improve the Quality Services of Higher Education Institutions in Academic, Administrative, and Research Areas99 cited
  • 2020A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic63 cited
  • 2016Assuring Quality in E-Learning Course Design: The Roadmap61 cited
  • 2017Why are some graduate entrepreneurs more innovative than others? The effect of human capital, psychological factor and entrepreneurial rewards on entrepreneurial innovativeness53 cited
  • 2021Experience of lean application in higher education institutions37 cited
  • 2023Super Innovation in Higher Education by Nurturing Business Leaders through Incubationship35 cited
  • 2023Total Quality Management (TQM) and Quality of Higher Education: A Meta-Analysis Study32 cited
  • 2020The Role of Business Intelligence and Analytics in Higher Education Quality: A Proposed Architecture20 cited
  • 2023Bringing quality management to perspective in higher education institutions’ research output: A focus on selected private universities in Nigeria20 cited
  • 2017Mapping the literature structure of ‘quality in higher education’ using co-word analysis15 cited
  • 2023Improving the quality of Geography Teacher Education through Geographical Information Systems and Self-Directed Learning8 cited
  • 2024Impacts of Education Quality Perception on Profession Change Tendency: The Mediating Role of Career Decidedness2 cited