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The Origin of Japanese Excellent Customer Service
9 references·0 citing·34 second hop
The Origin of Japanese Excellent Customer Service (2014)The Origin of Japanese Excellent Customer…5S use in manufacturing plants: contextual factors and impact on operating performance (2010)5S use in manufacturing plant…Implementing 5S within a Japanese context: an integrated management system (2008)Implementing 5S within a Japa…Gender, Race and National Identity: Nations of Flesh and Blood (2008)Gender, Race and National Ide…A Critique of Hall's Contexting Model (2008)A Critique of Hall's Contexti…Kata: The Key to Understanding & Dealing with the Japanese! (2003)Kata: The Key to Understandin…The Japanese experience: a short history of Japan (1999)The Japanese experience: a sh…An Empirical Investigation of Japanese Consumer Ethics (1999)An Empirical Investigation of…The Japanese Have a Word for It: The Complete Guide to Japanese Thought and Culture (1997)The Japanese Have a Word for …The Japanese mind (1983)The Japanese mindThe consequences of modernity (1990)The Condition of Postmodernity (1991)The clash of civilizations and the remaking of world order (1997)Back-Translation for Cross-Cultural Research (1970)Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model (1991)The Clash of Civilizations? (1993)Moral Philosophy, Materialism, and Consumer Ethics: An Exploratory Study in Indonesia (2009)Interpersonal trust in commercial relationships (2010)A Case for Consumer Social Responsibility (CnSR): Including a Selected Review of Consumer Ethics/Social Responsibility Research (2014)Performance measurement system design (1995)Total quality management as competitive advantage: A review and empirical study (1995)Lean manufacturing: context, practice bundles, and performance (2002)Learning 5S principles from Japanese best practitioners: case studies of five manufacturing companies (2014)The Implementation of 5S Lean Tool Using System Dynamics Approach (2017)Application of continuous improvement techniques to improve organization performance (2019)Culture's Consequences: International Differences in Work-Related Values (1981)A power primer. (1992)Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)Special Review Article: Beyond culture or beyond control? Reviewing the use of Hall’s high-/low-context concept (2011)Conversation across cultures (2014)Analysis of factors affecting project communications with a hybrid DEMATEL-ISM approach (A case study in Iran) (2020)Content Analysis: An Introduction to its Methodology. (1984)The machine that changed the world (1992)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Examining the role of 5S practices as a facilitator of business excellence in manufacturing organizations (2017)Lean production, Toyota Production System and Kaizen philosophy (2018)Nationality and work role interactions: A cultural contrast of Israeli and U.S. entrepreneurs' versus managers' needs (1993)ORGANIZATIONAL DEMOGRAPHY IN JAPANESE FIRMS: GROUP HETEROGENEITY, INDIVIDUAL DISSIMILARITY, AND TOP MANAGEMENT TEAM TURNOVER. (1993)The impact of national culture and economic ideology on managerial work values: a study of the United States, Russia, Japan, and China (2007)Orientalists in Love: Intimacy, Empire, and Cross-Cultural Knowledge (2012)Buddhism during the Chosŏn Dynasty (1392–1910): A Collective Trauma? (2017)Evaluation of Cross-Cultural Training (2020)Interdisciplinary History of Intercultural Communication Studies (2020)The Cambridge Handbook of Intercultural Training (2020)
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References

  • 2008Implementing 5S within a Japanese context: an integrated management system300 cited
  • 2008A Critique of Hall's Contexting Model174 cited
  • 1999An Empirical Investigation of Japanese Consumer Ethics170 cited
  • 20105S use in manufacturing plants: contextual factors and impact on operating performance133 cited
  • 1983The Japanese mind125 cited
  • 1997The Japanese Have a Word for It: The Complete Guide to Japanese Thought and Culture44 cited
  • 2008Gender, Race and National Identity: Nations of Flesh and Blood28 cited
  • 1999The Japanese experience: a short history of Japan20 cited
  • 2003Kata: The Key to Understanding & Dealing with the Japanese!6 cited

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