SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
INTERNAL MARKETING: USING MARKETING-LIKE APPROACHES TO BUILD BUSINESS COMPETENCIES AND IMPROVE PERFORMANCE IN LARGE MALAYSIAN CORPORATIONS
16 references·0 citing·34 second hop
INTERNAL MARKETING: USING MARKETING-LIKE APPROACHES TO BUILD BUSINESS COMPETENCIES AND IMPROVE PERFORMANCE IN LARGE MALAYSIAN CORPORATIONS (2002)INTERNAL MARKETING: USING MARKETING-LIKE …Advances in the internal marketing concept: definition, synthesis and extension (2000)Advances in the internal mark…From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing (1994)From Marketing Mix to Relatio…The balanced scorecard--measures that drive performance. (1992)The balanced scorecard--measu…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…Marketing Services: Competing Through Quality (1992)Marketing Services: Competing…Marketing‐orientation Revisited: The Crucial Role of the Part‐time Marketer (1991)Marketing‐orientation Revisit…Internal marketing and organizational behavior: A partnership in developing customer-conscious employees at every level (1990)Internal marketing and organi…To revitalize corporate performance, we need a whole new model of strategy. Strategic intent. (1989)To revitalize corporate perfo…Handbook of Organizational Measurement (1989)Handbook of Organizational Me…Defining Marketing: A Market‐Oriented Approach (1989)Defining Marketing: A Market‐…Handbook of Organizational Measurement (1988)Handbook of Organizational Me…The new marketing—Developing long-term interactive relationships (1987)The new marketing—Developing …Emerging perspectives on services marketing (1983)Emerging perspectives on serv…The Competent Manager: A Model for Effective Performance (1982)The Competent Manager: A Mode…An Applied Service Marketing Theory (1982)An Applied Service Marketing …Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Coefficient Alpha and the Internal Structure of Tests (1951)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)Corporate Social and Financial Performance: A Meta-Analysis (2003)Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 (2005)The Interpretation of Cultures (2017)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)What is total quality control the japanese way (1985)Customer-Employee Rapport in Service Relationships (2000)Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations (2000)The relationship marketing process: communication, interaction, dialogue, value (2004)The Structure of Scientific Revolutions (1963)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)The value concept and relationship marketing (1996)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)The New Public Governance? 1 (2006)American Economic Review (2019)PERSONAL INITIATIVE AT WORK: DIFFERENCES BETWEEN EAST AND WEST GERMANY. (1996)What Is Competence? (2005)Competencies in the 21st century (2008)Performance measurement system design (1995)Performance management: a framework for management control systems research (1999)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Relational Benefits in Services Industries: The Customer's Perspective (1998)Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate. (2005)Strategic assets and organizational rent (1993)The Capabilities of Market-Driven Organizations (1994)THE CORPORATE SOCIAL PERFORMANCE-FINANCIAL PERFORMANCE LINK (1997)Effects of Relationship Marketing on Satisfaction, Retention, and Prices in the Life Insurance Industry (1987)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)
this work references cited by second hop

References

  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 1982The Competent Manager: A Model for Effective Performance2,537 cited
  • 1994From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing2,349 cited
  • 1992Marketing Services: Competing Through Quality2,178 cited
  • 1989To revitalize corporate performance, we need a whole new model of strategy. Strategic intent.1,173 cited
  • 1988Handbook of Organizational Measurement1,113 cited
  • 1987The new marketing—Developing long-term interactive relationships1,070 cited
  • 1983Emerging perspectives on services marketing1,018 cited
  • 1989Handbook of Organizational Measurement960 cited
  • 1982An Applied Service Marketing Theory771 cited
  • 2000Advances in the internal marketing concept: definition, synthesis and extension646 cited
  • 1990Internal marketing and organizational behavior: A partnership in developing customer-conscious employees at every level635 cited
  • 1991Marketing‐orientation Revisited: The Crucial Role of the Part‐time Marketer

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

543 cited
  • 1989Defining Marketing: A Market‐Oriented Approach406 cited
  • Cited by

    No citing works inside the corpus for this window.