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The role of change management in trust formation in commercial banks
16 references·1 citing·56 second hopsampled
The role of change management in trust formation in commercial banks (2015)The role of change management in trust fo…Which capabilities matter for successful business process change? (2014)Which capabilities matter for…Eighteen shades of grey? (2014)Eighteen shades of grey?Business process redesign project success: the role of socio-technical theory (2014)Business process redesign pro…The role of interaction quality and switching costs in premium banking services (2013)The role of interaction quali…The impact of change management on the attitudes of Turkish security managers towards change (2013)The impact of change manageme…Managers as change agents (2013)Managers as change agentsIntegration of project-based management and change management (2013)Integration of project-based …Cohesion and satisfaction as mediators of the team trust – team effectiveness relationship (2013)Cohesion and satisfaction as …Service fairness and customer satisfaction in internet banking (2012)Service fairness and customer…Loan managers’ trust and credit access for SMEs (2012)Loan managers’ trust and cred…Do offline factors trigger customers' appetite for online continual usage? (2012)Do offline factors trigger cu…A study of supply chain partnerships based on the commitment‐trust theory (2012)A study of supply chain partn…Consultant‐client relationship: one of the secrets to effective organizational change? (2011)Consultant‐client relationshi…What breaks trust in customer supplier relationship? (2010)What breaks trust in customer…Trust and development (2009)Trust and developmentPsychological Foundations of Trust (2007)Psychological Foundations of …The Structure – Conduct – Performance Paradigm in the European Union Banking (2017)The Structure – Conduct – Per…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Commitment-Trust Theory of Relationship Marketing (1994)An Integrative Model Of Organizational Trust (1995)Understanding customers' satisfaction and repurchase intentions (2011)The Effect of Tourist Relationship Perception on Destination Loyalty at a World Heritage Site in China (2014)Understanding mobile payment users’ continuance intention: a trust transfer perspective (2018)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)La relación entre los estilos de liderazgo y el desempeño de los equipos de dirección intermedia: un estudio exploratorio desde Chile (2017)HR Practices for Supporting Interpersonal Trust and Its Consequences for Team Collaboration and Innovation (2019)Can virtuality be protective of team trust? Conflict and effectiveness in hybrid teams (2022)Measuring organizational performance in the absence of objective measures: The case of the privately‐held firm and conglomerate business unit (1984)The Constitution of Society. Outline of the Theory of Structuration (1984)Corporate Culture and Performance (1992)Contextualizing Individual Competencies for Managing the Corporate Social Responsibility Adaptation Process: The Apparent Influence of the Business Case Logic (2016)The Impact of Organizational Change on Employee Turnover Intention: Does Stress Play a Mediating Role? (2017)Diversity Branding Strategy: Concealing Implicit Stereotypes and Biased Behaviors (2018)Frontiers in Group Dynamics (1947)A force for change : how leadership differs from management (1990)Organisational change management: A critical review (2005)The integration of project management and organizational change management is now a necessity (2014)Elucidation of IS project success factors: an interpretive structural modelling approach (2019)The determinants of organizational change management success: Literature review and case study (2021)The Benefits of Lending Relationships: Evidence from Small Business Data (1994)Relationship Lending and Lines of Credit in Small Firm Finance (1995)Do small businesses still prefer community banks? (2014)The financing of innovative SMEs: A multicriteria credit rating model (2015)Assessing credit risk of commercial customers using hybrid machine learning algorithms (2022)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)How Do We Progress? An Exploration of Alternate Explanations for BPM Capability Development (2015)Value-based process project portfolio management: integrated planning of BPM capability development and process improvement (2016)A framework for addressing the challenges of business process change during enterprise systems integration (2019)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Logic of Practice (1990)The fifth discipline, the art and practice of the learning organization (1991)Driving and sustaining culture change in professional sport performance teams: A grounded theory (2015)FOLLOWERSHIP MODERATION BETWEEN THE RELATIONSHIP OF TRANSACTIONAL LEADERSHIP STYLE AND EMPLOYEES REACTIONS TOWARDS ORGANIZATIONAL CHANGE (2018)An Overview of Reviews: Organizational Change Management Architecture (2023)Developing Buyer-Seller Relationships (1987)On the Evaluation of Structural Equation Models (1988)Mitigation of the bullwhip effect considering trust and collaboration in supply chain management: a literature review (2014)Performance outcomes of behavioral attributes in buyer-supplier relationships (2015)Cross-sector social partnership success: A process perspective on the role of relational factors (2016)A Contribution to the Theory of Economic Growth (1956)Social Capital in the Creation of Human Capital (1988)Bowling alone: the collapse and revival of American community (2000)Is trust the missing root of institutions, education, and development? (2013)Employee trust and workplace performance (2015)Heterogeneous effects of energy efficiency and renewable energy on economic growth of BRICS countries: A fixed effect panel quantile regression analysis (2020)Attachment and Loss (1969)Attachment and Loss. Vol. 1. Attachment (1972)Social psychology: handbook of basic principles (2008)Relationships at Work: Toward a Multidimensional Conceptualization of Dyadic Work Relationships (2009)Do you believe in atheists? Distrust is central to anti-atheist prejudice. (2011)Trust, conflict, and cooperation: A meta-analysis. (2012)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2007Psychological Foundations of Trust541 cited
  • 2009Trust and development217 cited
  • 2012Loan managers’ trust and credit access for SMEs212 cited
  • 2012Service fairness and customer satisfaction in internet banking119 cited
  • 2012A study of supply chain partnerships based on the commitment‐trust theory89 cited
  • 2013Cohesion and satisfaction as mediators of the team trust – team effectiveness relationship79 cited
  • 2014Which capabilities matter for successful business process change?61 cited
  • 2013Managers as change agents58 cited
  • 2013Integration of project-based management and change management51 cited
  • 2014Eighteen shades of grey?48 cited
  • 2010What breaks trust in customer supplier relationship?44 cited
  • 2014Business process redesign project success: the role of socio-technical theory36 cited
  • 2012Do offline factors trigger customers' appetite for online continual usage?33 cited
  • 2011Consultant‐client relationship: one of the secrets to effective organizational change?33 cited
  • 2013The role of interaction quality and switching costs in premium banking services26 cited

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2013
The impact of change management on the attitudes of Turkish security managers towards change
20 cited

Cited by

  • 2017The Structure – Conduct – Performance Paradigm in the European Union Banking15 cited