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How omni-channel can be the future of retailing
11 references·16 citing·47 second hop
How omni-channel can be the future of retailing (2015)How omni-channel can be the future of ret…How to win in an Omnichannel world (2014)How to win in an Omnichannel …Adding Bricks to Clicks: Predicting the Patterns of Cross-Channel Elasticities over Time (2012)Adding Bricks to Clicks: Pred…Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales (2011)Goodbye Pareto Principle, Hel…The Option Value of Returns: Theory and Empirical Evidence (2009)The Option Value of Returns: …Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions (2009)Key Issues in Multichannel Cu…Battle of the Retail Channels: How Product Selection and Geography Drive Cross-Channel Competition (2009)Battle of the Retail Channels…Competition Between Local and Electronic Markets: How the Benefit of Buying Online Depends on Where You Live (2008)Competition Between Local and…Designing the distribution network in a supply chain (2003)Designing the distribution ne…Which e-business is right for your supply chain? (2000)Which e-business is right for…Supply Chain Management: Strategy, Planning and Operations (2000)Supply Chain Management: Stra…Frictionless Commerce? A Comparison of Internet and Conventional Retailers (2000)Frictionless Commerce? A Comp…Interlinking organisational resources, AI adoption and omnichannel integration quality in Ghana’s healthcare supply chain (2023)Interlinking organisational r…Developing trends in showrooming, webrooming, and omnichannel shopping behaviors: Performance analysis, conceptual mapping, and future directions (2023)Developing trends in showroom…The harmonious role of channel integration and logistics service in Omnichannel retailing: The case of IKEA (2022)The harmonious role of channe…How to retain customers in omnichannel retailing: Considering the roles of brand experience and purchase behavior (2022)How to retain customers in om…Shopping in the omnichannel supply chain under price competition and product return (2021)Shopping in the omnichannel s…Linking digitalization and human capital to shape supply chain integration in omni-channel retailing (2021)Linking digitalization and hu…Going digital? The impact of social media marketing on retail website traffic, orders and sales (2021)Going digital? The impact of …Unravelling Consumer Responses to Omni-Channel Approach (2020)Unravelling Consumer Response…The omni-channel approach: A utopia for companies? (2020)The omni-channel approach: A …An analysis of factors influencing omnichannel retailing adoption using ISM-DEMATEL approach: an Indian perspective (2020)An analysis of factors influe…Supply chain integration in omni-channel retailing: a logistics perspective (2019)Supply chain integration in o…Operation strategies for an omni-channel supply chain: Who is better off taking on the online channel and offline service? (2019)Operation strategies for an o…Consumer Inter‐Product Showrooming and Information Service Provision in an Omni‐Channel Supply Chain (2019)Consumer Inter‐Product Showro…The Evolution of Omni-Channel Retailing and its Impact on Supply Chains (2018)The Evolution of Omni-Channel…Drivers and barriers of omni-channel retailing in China (2018)Drivers and barriers of omni-…Understanding the customer experience in the age of omni-channel shopping (2017)Understanding the customer ex…Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes (2000)Omni-channel marketing, integrated marketing communications and consumer engagement (2017)Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases? (2018)Customer engagement through omnichannel retailing: The effects of channel integration quality (2018)Choices, values, and frames. 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The Moderating Role of Product Category Characteristics (2013)Toward a three-dimensional framework for omni-channel (2017)Using Data Sciences in Digital Marketing: Framework, methods, and performance metrics (2020)Price and Advertising Signals of Product Quality (1986)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)A model of price adjustment (1971)Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Consumer Power: Evolution in the Digital Age (2013)The Effects of Positive and Negative Online Customer Reviews: Do Brand Strength and Category Maturity Matter? 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this work references cited by second hop

References

  • 2000Supply Chain Management: Strategy, Planning and Operations2,583 cited
  • 2000Frictionless Commerce? A Comparison of Internet and Conventional Retailers2,478 cited
  • 2011Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales845 cited
  • 2009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions615 cited
  • 2008Competition Between Local and Electronic Markets: How the Benefit of Buying Online Depends on Where You Live560 cited
  • 2012Adding Bricks to Clicks: Predicting the Patterns of Cross-Channel Elasticities over Time533 cited
  • 2009Battle of the Retail Channels: How Product Selection and Geography Drive Cross-Channel Competition409 cited
  • 2003Designing the distribution network in a supply chain351 cited
  • 2014How to win in an Omnichannel world327 cited
  • 2009The Option Value of Returns: Theory and Empirical Evidence267 cited
  • 2000Which e-business is right for your supply chain?38 cited

Cited by

  • 2021Going digital? The impact of social media marketing on retail website traffic, orders and sales257 cited
  • 2020The omni-channel approach: A utopia for companies?111 cited
  • 2017Understanding the customer experience in the age of omni-channel shopping

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105 cited
  • 2022How to retain customers in omnichannel retailing: Considering the roles of brand experience and purchase behavior104 cited
  • 2018Drivers and barriers of omni-channel retailing in China100 cited
  • 2019Operation strategies for an omni-channel supply chain: Who is better off taking on the online channel and offline service?89 cited
  • 2019Supply chain integration in omni-channel retailing: a logistics perspective79 cited
  • 2023Interlinking organisational resources, AI adoption and omnichannel integration quality in Ghana’s healthcare supply chain72 cited
  • 2021Linking digitalization and human capital to shape supply chain integration in omni-channel retailing71 cited
  • 2020Unravelling Consumer Responses to Omni-Channel Approach69 cited
  • 2023Developing trends in showrooming, webrooming, and omnichannel shopping behaviors: Performance analysis, conceptual mapping, and future directions62 cited
  • 2018The Evolution of Omni-Channel Retailing and its Impact on Supply Chains61 cited
  • 2019Consumer Inter‐Product Showrooming and Information Service Provision in an Omni‐Channel Supply Chain61 cited
  • 2020An analysis of factors influencing omnichannel retailing adoption using ISM-DEMATEL approach: an Indian perspective57 cited
  • 2022The harmonious role of channel integration and logistics service in Omnichannel retailing: The case of IKEA56 cited
  • 2021Shopping in the omnichannel supply chain under price competition and product return56 cited