Determinants of employee performance in the public universities: a case of the academic division at Main Campus, University of Nairobi

Abstract

Organizations have clear set vision, mission and objectives. Various strategies and policies are formed to ensure that the set goals are achieved. Employee performance is critical in many organizations, the management should therefore ensure that the performance of employees is evaluated and communicate back the feedback. This study aimed at assessing the factors influencing employee performance in the public Universities: a case of the Academic Division in the University of Nairobi at main campus. Various employees become reluctant and a liability in their organizations when the management fails to observe and evaluate their performance and their relevance in those organizations hence can lead to collapse of those organizations. The research objectives which were also the factors influencing employee performance were; To investigate the influence of recruitment and selection on employee's performance in the academic division, to establish the influence of training and development on employees performance in the academic division, to assess the influence of motivation on the performance of employees in the academic division, to assess the influence of appraisal on employee performance in the academic division and to investigate the influence of socialization and orientation on employee performance of the academic division in the University of Nairobi. \n \nThe research used questionnaire as a tool to collect the required data from a population and a sample of 85 non-teaching staff of academic division. The research used Statistical Package for Social Sciences (SPSS) software to analyze data. For the performance in organizations to improve, the organization should ensure that for the purpose of developing skills, changing behaviour or increase competence in employees, the employees should be trained so as to ensure that they cope with the rapidly changing technology. Organizations should ensure that they put in place proper training systems; ensure there are favourable work conditions, remuneration and rewards. The organization should ensure all its employees are adequately satisfied with their job responsibilities and roles, particularly; focus should be on the definition of responsibilities and awarding requisite authority to undertake the given responsibilities. The study found that organizations are should put more emphasis on that competence based pay aspect Of remunerations, payment by result, organization wide incentives, profit related pay and merit \npay in order to foster high performance.

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