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Navigating the Righteous Course: A Quality Issue
12 references·0 citing·44 second hop
Navigating the Righteous Course: A Quality Issue (1999)Navigating the Righteous Course: A Qualit…The Federal Sentencing Guidelines for Organizations: A Framework for Ethical Compliance (1998)The Federal Sentencing Guidel…Managing a Total Quality Orientation (1998)Managing a Total Quality Orie…Ethical Decision Making in Marketing: A Synthesis and Evaluation of Scales Measuring the Various Components of Decision Making in Ethical Situations (1997)Ethical Decision Making in Ma…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…Market-led quality (1992)Market-led qualityEthical behavior among marketing researchers: An assessment of selected demographic characteristics (1990)Ethical behavior among market…Delivering Quality Service (1990)Delivering Quality ServiceA Synthesis of Ethical Decision Models for Marketing (1989)A Synthesis of Ethical Decisi…A Contingency Framework for Understanding Ethical Decision Making in Marketing (1985)A Contingency Framework for U…Quality, productivity, and competitive position (1982)Quality, productivity, and co…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Principles of Ethics: An Introduction (1975)Principles of Ethics: An Intr…Studies in Machiavellianism (1970)A General Theory of Marketing Ethics (1986)Handbook of social psychology (1990)A Review of Empirical Studies Assessing Ethical Decision Making in Business (2000)The Antecedents and Consequences of Top Management Fraud (2005)Bad apples, bad cases, and bad barrels: Meta-analytic evidence about sources of unethical decisions at work. (2010)Organizational Stress: Studies in Role Conflict and Ambiguity. (1965)Handbook of Industrial and Organizational Psychology. (1977)WHY COMPANIES GO GREEN: A MODEL OF ECOLOGICAL RESPONSIVENESS. (2000)Corporate Social Responsibility and Marketing: An Integrative Framework (2004)Delinquency and Opportunity (2013)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Effect of a Market Orientation on Business Profitability (1990)Determinants of customer satisfaction in retail banking (1996)Customer satisfaction with services: putting perceived value into the equation (2000)A resource‐based view of the firm (1984)Firm Resources and Sustained Competitive Advantage (1991)Market Orientation and the Learning Organization (1995)Customer value: The next source for competitive advantage (1997)Evolving to a New Dominant Logic for Marketing (2003)The Problem of Non-Response in Sample Surveys (1946)A Critical Comparison of Three Strategies of Collecting Data from Households (1967)Mail Surveys and Response Rates: A Literature Review (1975)Computer Self-Efficacy: Development of a Measure and Initial Test (1995)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Ethical Context in Organizations (1998)Handbook of socialization: theory and research (2007)Unable to resist temptation: How self-control depletion promotes unethical behavior (2011)Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model (1991)Managing for Organizational Integrity. (1994)Antecedents, Consequences, and Mediating Effects of Perceived Moral Intensity and Personal Moral Philosophies (1999)The Effectiveness of Business Codes: A Critical Examination of Existing Studies and the Development of an Integrated Research Model (2007)Understanding unethical behavior by unraveling ethical culture (2011)Ethical Behavior and Bureaucratic Structure in Marketing Research Organizations (1988)Business ethics: A literature review with a focus on marketing ethics (1989)A Multistage Model of Customers' Assessments of Service Quality and Value (1991)Factors Affecting Trust in Market Research Relationships (1993)Critical service logic: making sense of value creation and co-creation (2012)HUMAN RESOURCE MANAGEMENT, MANUFACTURING STRATEGY, AND FIRM PERFORMANCE. (1996)Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn (2000)Innovation, organizational capabilities, and the born-global firm (2004)
this work references cited by second hop

References

  • 1977Estimating Nonresponse Bias in Mail Surveys17,460 cited
  • 1994The Capabilities of Market-Driven Organizations6,576 cited
  • 1982Quality, productivity, and competitive position2,278 cited
  • 1985A Contingency Framework for Understanding Ethical Decision Making in Marketing1,859 cited
  • 1990Delivering Quality Service1,326 cited
  • 1989A Synthesis of Ethical Decision Models for Marketing590 cited
  • 1990Ethical behavior among marketing researchers: An assessment of selected demographic characteristics170 cited
  • 1998The Federal Sentencing Guidelines for Organizations: A Framework for Ethical Compliance94 cited
  • 1975Principles of Ethics: An Introduction90 cited
  • 1992Market-led quality62 cited
  • 1997Ethical Decision Making in Marketing: A Synthesis and Evaluation of Scales Measuring the Various Components of Decision Making in Ethical Situations55 cited
  • 1998Managing a Total Quality Orientation39 cited

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