Service-Dominant Logic

Stephen Louis Vargo, Robert F. Lusch, Melissa Archpru Akaka, Yi He

Emerald Group Publishing Limited eBooks· 2010-01-01· chapter· 264 citationsclosed

Service and Product Innovation Customer Service Quality and Loyalty Management and Organizational Studies

Abstract

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Stephen Louis Vargo, Robert F. Lusch, Melissa Archpru Akaka, Yi He (2010). Service-Dominant Logic. Emerald Group Publishing Limited eBooks. https://doi.org/10.1108/s1548-6435(2009)0000006010

@article{louis2010servicedominant,
  title  = {Service-Dominant Logic},
  author = {Vargo, Stephen Louis and Lusch, Robert F. and Akaka, Melissa Archpru and He, Yi},
  year   = {2010},
  journal = {Emerald Group Publishing Limited eBooks},
  doi    = {10.1108/s1548-6435(2009)0000006010}
}

Citations in this library

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References

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