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Extraction of attribute importance from satisfaction surveys with data mining techniques: a comparison between neural networks and decision trees

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95 cited

2012Determining a public transport satisfaction index from user surveys83 cited

2015Analysis of transit quality of service through segmentation and classification tree techniques60 cited

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2020Exploring Influencing Factors of Passenger Satisfaction toward Bus Transit in Small-Medium City in China19 cited
2020Weighted Variables Using Best-Worst Scaling in Ordered Logit Models for Public Transit Satisfaction6 cited
2018Transit quality evaluation: processes conducted by managers and operators5 cited