References

• 2019Welcome to the experience economy2,562 cited
• 2001Customer Satisfaction: A Meta-Analysis of the Empirical Evidence2,229 cited
• 2007Measuring Experience Economy Concepts: Tourism Applications1,838 cited
• 1998The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges1,122 cited
• 1996A Reexamination of the Determinants of Consumer Satisfaction1,039 cited
• 2006Tourism and hospitality marketing: fantasy, feeling and fun503 cited
• 2007Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort479 cited
• 2004The Experience Economy and Commercial Experiences318 cited
• 2007The Tourist in the Experience Economy310 cited
• 2000Tourists’ perceptions towards and satisfaction with service quality in the cross‐cultural service encounter: implications for hospitality and tourism management259 cited
• 2002Customer experience places: the new offering frontier254 cited
• 2000The impact of demand fluctuation on the quality of service: a tourism industry example216 cited
• 2007The Global Theme Park Industry164 cited
• 2006Packaging places: Designing heritage trails using an experience economy perspective to maximize visitor engagement153 cited