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Relationship Marketing and Disadvantaged Health Care Segments
16 references·0 citing·46 second hop
Relationship Marketing and Disadvantaged Health Care Segments (2004)Relationship Marketing and Disadvantaged …On the Origins of Negative Attitudes Toward People With Disabilities (2018)On the Origins of Negative At…When Customers Disappoint: A Model of Relational Internal Marketing and Customer Complaints (2004)When Customers Disappoint: A …The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits (2004)The Effect of Corporate Socia…Consumer Involvement in Relationship Marketing of Services (2003)Consumer Involvement in Relat…The Relationship Between Working Alliance and Rehabilitation Outcomes (2002)The Relationship Between Work…Marketing Social Marketing in the Social Change Marketplace (2002)Marketing Social Marketing in…How can retailers enhance accessibility: giving consumers with visual impairments a voice in the marketplace (2002)How can retailers enhance acc…Advances in the internal marketing concept: definition, synthesis and extension (2000)Advances in the internal mark…Internal marketing builds service quality. 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References

  • 1973Job Market Signaling16,329 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1971Social Marketing: An Approach to Planned Social Change1,780 cited
  • 2004The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits1,590 cited
  • 1983Emerging perspectives on services marketing1,018 cited
  • 2002Marketing Social Marketing in the Social Change Marketplace974 cited
  • 1990Service encounters and service relationships: Implications for research930 cited
  • 1996A Model of Factors Affecting the Treatment of Disabled Individuals in Organizations758 cited
  • 2000Advances in the internal marketing concept: definition, synthesis and extension646 cited
  • 2004When Customers Disappoint: A Model of Relational Internal Marketing and Customer Complaints216 cited
  • 1996Internal marketing builds service quality.191 cited
  • 2018On the Origins of Negative Attitudes Toward People With Disabilities181 cited
  • 1992Rehabilitation Counseling: Basics and Beyond166 cited
  • 2003Consumer Involvement in Relationship Marketing of Services148 cited
  • 2002The Relationship Between Working Alliance and Rehabilitation Outcomes

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117 cited
  • 2002How can retailers enhance accessibility: giving consumers with visual impairments a voice in the marketplace107 cited
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