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DBW DIE BETRIEBSWIRTSCHAFT
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  • 1995„Augenblicke der Wahrheit“ in der Dienstleistungserstellung — Ihre Relevanz und ihre Messung mit Hilfe der Kontaktpunkt-Analyse126 cited
  • 2022“Please understand we cannot provide further information”: evaluating content and transparency of GDPR-mandated AI disclosures101 cited
  • 2000Multiattributive Messung von Dienstleistungsqualität88 cited
  • 2014Abnormal audit fees and audit quality: initial evidence from the German audit market72 cited
  • 2009Optimal stimulation level theory, exploratory consumer behaviour and product adoption: an analysis of underlying structures across product categories53 cited
  • 2001Kritik der Mode, Managementmoden zu kritisieren31 cited
  • 2014Cui bono? Depicting the benefits of the new municipal budgeting and accounting regime in Germany23 cited
  • 1997The Value of Passenger Car Customers16 cited
  • 2002E-Venture — Unternehmensgründung im Electronic Business15 cited
  • 2002Indikatoren für Erfolg und Überlebenschancen junger Unternehmen15 cited
  • 2010Interkulturelle Kompetenz als globaler Erfolgsfaktor13 cited
  • 2010Individual and Organizational Development as Interplay: An Activity Oriented Approach7 cited
  • 2020Decision-Making in the Capital Budgeting Context – Effects of Type of Decision Aid and Increases in Information Load7 cited

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