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Feeling Close From Afar: The Role of Psychological Distance in Offsetting Distrust in Unfamiliar Online Retailers
16 references·16 citing·48 second hopsampled
Feeling Close From Afar: The Role of Psychological Distance in Offsetting Distrust in Unfamiliar Online Retailers (2016)Feeling Close From Afar: The Role of Psyc…Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration (2015)Integrating Bricks with Click…Construal-level theory of psychological distance. (2010)Construal-level theory of psy…Social psychology: handbook of basic principles (2008)Social psychology: handbook o…Spatial Distance and Mental Construal of Social Events (2006)Spatial Distance and Mental C…Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions (2006)Converting Web Site Visitors …Building Effective Online Marketplaces with Institution-Based Trust (2004)Building Effective Online Mar…Temporal construal. (2003)Temporal construal.The antecedents and consequences of trust in online-purchase decisions (2002)The antecedents and consequen…Agency and Trust Mechanisms in Consumer Satisfaction and Loyalty Judgments (2000)Agency and Trust Mechanisms i…A Multivariate Analysis of Web Usage (1999)A Multivariate Analysis of We…Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)Customer Evaluations of Servi…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Distinguishing Coupon Proneness from Value Consciousness: An Acquisition-Transaction Utility Theory Perspective (1990)Distinguishing Coupon Pronene…The Multinational Corporation's Degree of Control over Foreign Subsidiaries: An Empirical Test of a Transaction Cost Explanation (1988)The Multinational Corporation…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Tackling consumer information asymmetry and perceived uncertainty for luxury re-commerce through seller signals (2024)Tackling consumer information…Could AI livestream perform better than KOL in cross-border operations? (2023)Could AI livestream perform b…Why do consumers hesitate to purchase in live streaming? A perspective of interaction between participants (2022)Why do consumers hesitate to …How Augmented Reality (Ar) Experience Affects Purchase Intention in Sport E-Commerce: Roles of Perceived Diagnosticity, Psychological Distance, and Perceived Risks (2022)How Augmented Reality (Ar) Ex…Seeing the invisible hand: Underlying effects of COVID-19 on tourists’ behavioral patterns (2020)Seeing the invisible hand: Un…Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America (2020)Perceptions of cruise travel …Understanding consumer intentions toward cross-border m-commerce usage: A psychological distance and commitment-trust perspective (2019)Understanding consumer intent…The roles of perceived risk, attractiveness of the online store and familiarity with AR in the influence of AR on patronage intention (2019)The roles of perceived risk, …The impact of live video streaming on online purchase intention (2019)The impact of live video stre…Psychological distance in consumer psychology: Consequences and antecedents (2019)Psychological distance in con…How live streaming influences purchase intentions in social commerce: An IT affordance perspective (2019)How live streaming influences…Explicating the privacy paradox: A qualitative inquiry of online shopping consumers (2019)Explicating the privacy parad…Be Social! The Impact of Self-Presentation on Peer-to-Peer Accommodation Revenue (2019)Be Social! The Impact of Self…“You are too friendly!” The negative effects of social media marketing on value perceptions of luxury fashion brands (2018)“You are too friendly!” The n…Examining the role of consumer hope in explaining the impact of perceived brand value on customer–brand relationship outcomes in an online retailing environment (2017)Examining the role of consume…Consumer reliance on intangible versus tangible attributes in service evaluation: the role of construal level (2017)Consumer reliance on intangib…Conditional logit analysis of qualitative choice behavior (1972)Markets and Hierarchies: Analysis and Antitrust Implications. 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A Large-Scale Exploratory Empirical Study (2005)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Politeness : Some Universals in Language Usage (1987)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Choice overload: A conceptual review and meta‐analysis (2014)The behavioralist as tax collector: Using natural field experiments to enhance tax compliance (2017)Risk perceptions of COVID-19 around the world (2020)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)The psychology of interpersonal relations. (1958)The empirical case for two systems of reasoning. (1996)Risk as feelings. (2001)Dehumanization: An Integrative Review (2006)Constructive and unconstructive repetitive thought. (2008)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Self-reports: How the questions shape the answers. (1999)Role congruity theory of prejudice toward female leaders. (2002)Political conservatism as motivated social cognition. (2003)A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery (1999)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2010Construal-level theory of psychological distance.6,611 cited
  • 2008Social psychology: handbook of basic principles5,473 cited
  • 2003Temporal construal.3,006 cited
  • 1998Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing2,718 cited
  • 2004Building Effective Online Marketplaces with Institution-Based Trust2,511 cited
  • 2000Agency and Trust Mechanisms in Consumer Satisfaction and Loyalty Judgments1,629 cited
  • 1988The Multinational Corporation's Degree of Control over Foreign Subsidiaries: An Empirical Test of a Transaction Cost Explanation1,279 cited
  • 2002The antecedents and consequences of trust in online-purchase decisions1,058 cited
  • 1990Distinguishing Coupon Proneness from Value Consciousness: An Acquisition-Transaction Utility Theory Perspective1,054 cited
  • 2006Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions947 cited
  • 1999A Multivariate Analysis of Web Usage941 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration670 cited
  • 2006Spatial Distance and Mental Construal of Social Events667 cited
  • Cited by

    • 2019How live streaming influences purchase intentions in social commerce: An IT affordance perspective1,036 cited
    • 2019The impact of live video streaming on online purchase intention369 cited
    • 2020Seeing the invisible hand: Underlying effects of COVID-19 on tourists’ behavioral patterns181 cited
    • 2022Why do consumers hesitate to purchase in live streaming? A perspective of interaction between participants168 cited
    • 2022How Augmented Reality (Ar) Experience Affects Purchase Intention in Sport E-Commerce: Roles of Perceived Diagnosticity, Psychological Distance, and Perceived Risks162 cited
    • 2020Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America152 cited
    • 2017Consumer reliance on intangible versus tangible attributes in service evaluation: the role of construal level151 cited
    • 2019Explicating the privacy paradox: A qualitative inquiry of online shopping consumers144 cited
    • 2019The roles of perceived risk, attractiveness of the online store and familiarity with AR in the influence of AR on patronage intention141 cited
    • 2018“You are too friendly!” The negative effects of social media marketing on value perceptions of luxury fashion brands134 cited
    • 2023Could AI livestream perform better than KOL in cross-border operations?130 cited
    • 2019Understanding consumer intentions toward cross-border m-commerce usage: A psychological distance and commitment-trust perspective128 cited
    • 2017Examining the role of consumer hope in explaining the impact of perceived brand value on customer–brand relationship outcomes in an online retailing environment77 cited
    • 2019Psychological distance in consumer psychology: Consequences and antecedents67 cited
    • 2024Tackling consumer information asymmetry and perceived uncertainty for luxury re-commerce through seller signals65 cited
    • 2019Be Social! The Impact of Self-Presentation on Peer-to-Peer Accommodation Revenue64 cited