Preparing leaders for the multi-generational workforce

Rocky J. Dwyer · Ana Azevedo

32 citations0/0 files storedJournal of Enterprising Communities People and Places in the Global Economy

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Generational Differences and Trends Corporate Management and Leadership Ego Development and Educational Practices

Abstract

Purpose This paper aims to advocate the need for educational leadership to understand and consider the immediate role and challenges associated with the unique values and characteristics of an age-diverse population and their impact on teaching and the facilitation of learning. Design/methodology/approach The paper draws on the review of the generational and diversity literatures and related organizational best practices to identify key definitions and empirical findings and to develop recommendations which can be deployed in future research and practice in different types of organizational settings. Findings This paper provides insights into how organizational leaders can promote a multicultural environment that leverages multi-generational differences. Also, the present study offers innovative pedagogical approaches that can help better prepare future business leaders for these challenges. Research limitations/implications The study attempts to reignite the debate through a detailed review that describes the current understanding of generational differences among four generational cohorts. Given the research approach, the recommendations may lack generalizability. Practical implications This paper advocates the need to understand generational differences to manage the challenges associated with differences in attitudes, values and preferences regarding leadership, human resource practices and organizational change initiatives. Social implications Organizations which create environments that are value-based and that support divergent views and values of each of the cohorts, create a positive outcome for both the organization and its employees. Originality/value This paper enhances knowledge and understanding at the theoretical and practical levels, enabling business leaders and faculty to gain insight regarding the generational differences and unique characteristics of four organizational workgroups – Veterans, Baby Boomers, Generation X and Generation Y.

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References

1986Experience and Education 1997Photovoice: Concept, Methodology, and Use for Participatory Needs Assessment 1996Searching for Common Threads: Understanding the Multiple Effects of Diversity in Organizational Groups 1964Assimilation in American Life.1976One More Time: How Do You Motivate Employees?2005Narrative Inquiry: Multiple Lenses, Approaches, Voices.2002Generational differences: revisiting generational work values for the new millennium 1996Making Differences Matter: A New Paradigm for Managing Diversity

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2018Older entrepreneurship: a literature review and research agenda 2019Multigenerational classrooms in higher education: equity and learning with technology 2020Improving Leader Effectiveness Across Multi‐Generational Workforces 2019Leading Changes to Professional Training in the Multigenerational Office: Generational Attitudes and Preferences toward Learning and Technology 2023Human Resource Management across Generations within the Context of World of Work 4.0

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