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Organizing Innovation in Services
0 references·16 citing·50 second hopsampled
Organizing Innovation in Services (2003)Organizing Innovation in ServicesDeployment Strategies for Service Innovation (2018)Deployment Strategies for Ser…Service innovation management practices in the telecommunications industry: what does cross country analysis reveal? (2015)Service innovation management…Services, industry evolution, and the competitive strategies of product firms (2014)Services, industry evolution,…Service Innovation Analytics (2014)Service Innovation AnalyticsA visual interactive method for service prototyping (2014)A visual interactive method f…Why e-Service Development is Different: A Literature Review (2011)Why e-Service Development is …Understanding innovation in hospitality through the words of innovative managers (2011)Understanding innovation in h…CORPORATE CUSTOMERS' RESISTANCE TO INDUSTRIAL SERVICE INNOVATIONS (2011)CORPORATE CUSTOMERS' RESISTAN…Why e-Service Development is Different: A Literature Review (2010)Why e-Service Development is …Innovating for and with your service customers: An assessment of the current practice of collaborative service innovation in Germany (2010)Innovating for and with your …Emergence of innovations in services (2009)Emergence of innovations in s…The Clarion Call for modern services (2006)The Clarion Call for modern s…Service systems, service scientists, SSME, and innovation (2006)Service systems, service scie…Resource planning for business services (2006)Resource planning for busines…Managing service innovation: the need for selectivity rather than 'best practice' (2006)Managing service innovation: …A research manifesto for services science (2006)A research manifesto for serv…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Increasing Returns and Long-Run Growth (1986)The Knowledge-Creating Company (1995)Fundamentals of service science (2007)Steps toward a science of service systems (2007)On value and value co-creation: A service systems and service logic perspective (2008)Capitalism, Socialism and Democracy (1997)The Theory of Economic Development (2003)Exploring value propositions and service innovation: a service-dominant logic study (2014)Service innovation in product-centric firms: a multidimensional business model perspective (2014)Relationship between innovation capability, innovation type, and firm performance (2017)Organizational Information Requirements, Media Richness and Structural Design (1986)The Competitive Advantage of Nations (1990)The Competitive Advantage of Nations (1991)Creating and Capturing Value (2010)The role of openness in the fuzzy front-end of service innovation (2015)Innovation management practices: cross‐sectorial adoption, variation, and effectiveness (2016)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Satisfaction: a behavioral perspective on the consumer (2010)Understanding the use of Virtual Reality in Marketing: A text mining-based review (2018)Technological disruptions in services: lessons from tourism and hospitality (2019)A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing (2021)Level of success inputs for service innovations in the same firm (1995)Management der frühen Innovationsphasen (2003)Service Engineering — Entwicklung und Gestaltung innovativer Dienstleistungen (2003)Interlinking Service Delivery Innovation And Service Quality: A Conceptual Framework (2015)Role Of Total Quality Management In Service Innovations: An Empirical Study Of Pakistans Financial Services Firms (2015)Converging resources and co-producing for innovation: evidence from healthcare services (2019)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Dynamic capabilities and strategic management (1997)Servitization, digitization and supply chain interdependency (2016)Diffusion of Innovations 1 (2019)Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective (2019)Servitization: A contemporary thematic review of four major research streams (2019)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Complexity of sales situation and sales lead performance: An empirical study in business-to-business company (2015)Understanding solutions as technology-driven business innovations (2015)Product-service system innovation capabilities: linkages between the fuzzy front end and subsequent development phases (2017)Strategy and the Internet. (2001)E-S-QUAL (2004)The Oxford Handbook of Innovation (2006)Writing Qualitative IS Literature Reviews—Guidelines for Synthesis, Interpretation, and Guidance of Research (2015)Prospects of an online dispute resolution framework for Islamic Banks in Malaysia (2017)The evolution of service systems to service ecosystems: A literature review (2022)State of the art: business service and its impacts on manufacturing (2009)A Stochastic Model of Resource Allocation for Service Systems (2010)Sustaining the Momentum: Archival Analysis of Enterprise Resource Planning Systems (2006–2012) (2014)The servitization of manufacturing (2009)
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  • 2006A research manifesto for services science1,053 cited
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  • 2009Emergence of innovations in services513 cited
  • 2006Resource planning for business services56 cited
  • 2006Managing service innovation: the need for selectivity rather than 'best practice'49 cited
  • 2011Why e-Service Development is Different: A Literature Review30 cited
  • 2011CORPORATE CUSTOMERS' RESISTANCE TO INDUSTRIAL SERVICE INNOVATIONS26 cited
  • 2010Innovating for and with your service customers: An assessment of the current practice of collaborative service innovation in Germany21 cited
  • 2014A visual interactive method for service prototyping18 cited
  • 2015Service innovation management practices in the telecommunications industry: what does cross country analysis reveal?17 cited
  • 2014Service Innovation Analytics11 cited
  • 2006The Clarion Call for modern services11 cited
  • 2018Deployment Strategies for Service Innovation10 cited
  • 2011

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Understanding innovation in hospitality through the words of innovative managers
8 cited
  • 2010Why e-Service Development is Different: A Literature Review7 cited