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“Spreading the Good Word”: Toward an Understanding of Brand Evangelism
16 references·16 citing·44 second hopsampled
“Spreading the Good Word”: Toward an Understanding of Brand Evangelism (2014)“Spreading the Good Word”: Toward an Unde…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer–Company Identificati…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Why Satisfied Customers Defect (1995)Why Satisfied Customers DefectSubcultures of Consumption: An Ethnography of the New Bikers (1995)Subcultures of Consumption: A…Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Alumni and their alma mater: …Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…The Sacred and the Profane in Consumer Behavior: Theodicy on the Odyssey (1989)The Sacred and the Profane in…Social Identity Theory and the Organization (1989)Social Identity Theory and th…Possessions and the Extended Self (1988)Possessions and the Extended …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…The Cultural Relativity of Organizational Practices and Theories (1983)The Cultural Relativity of Or…Consumer Behaviour on AI Applications for Services: Measuring the Impact of Value-Based Adoption Model on Luxurious AI Resorts’ Applications (2024)Consumer Behaviour on AI Appl…How does ritualistic service increase brand evangelism through E2C interaction quality and memory? The moderating role of social phobia (2023)How does ritualistic service …Hail to thee, my sports team brand: investigating the drivers of eFANgelism among fans of selected sports teams in the English Premier League (EPL) (2023)Hail to thee, my sports team …Converting students into university brand evangelists: an empirical evidence from the higher education sector in Tanzania (2023)Converting students into univ…Breaking the mold: how customer perceived innovativeness sets restaurants apart (2023)Breaking the mold: how custom…What's in the box? Investigating the benefits and risks of the blind box selling strategy (2022)What's in the box? Investigat…The Student Psychological Contract as a Predictor of University Brand Evangelism in Tanzanian Higher Education: (2022)The Student Psychological Con…The influence of COVID-19 pandemic on consumer–brand relationships: evidence of brand evangelism behaviors (2022)The influence of COVID-19 pan…Impact of International Tourists’ Co-creation Experience on Brand Trust, Brand Passion, and Brand Evangelism (2022)Impact of International Touri…Demystifying factors fueling university brand evangelism in the higher education sector in Tanzania: A social identity perspective (2022)Demystifying factors fueling …Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment (2022)Converting tourists into evan…MARKA GÜVENİ VE MARKA ÖZDEŞLEŞMESİNİN MARKA EVANGELİZMİ ÜZERİNDEKİ ETKİSİ (2020)MARKA GÜVENİ VE MARKA ÖZDEŞLE…Marka Evangelizminin Satın Alma Bağımlılığı, Satın Alma Niyeti ve Tavsiyede Bulunma Üzerindeki Etkisi: Taraftar Ürünleri Örneği (The Effect of Brand Evangelism on Purchasing Addiction, Intention to Purchase and Recommendation: The Case of Fan Products) (2020)Marka Evangelizminin Satın Al…The Nexus Between Service Encounter Perfomance and Brand Evangelism (2019)The Nexus Between Service Enc…Strengthening internal brand equity with brand ambassador programs: development and testing of a success factor model (2018)Strengthening internal brand …Brand religiosity (2017)Brand religiosityA Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)Significance tests and goodness of fit in the analysis of covariance structures. (1980)EQS : structural equations program manual (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)The Principles of Psychology (1891)Purity and Danger: An Analysis of Concepts of Pollution and Taboo (1967)Attachment and Loss (1969)Dimensions of Brand Personality (1997)A resource‐based view of the firm (1984)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)Some antecedents and outcomes of brand love (2006)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)A Theory of Social Comparison Processes (1954)The Presentation of Self in Everyday Life. (1956)Emotional Labor in Service Roles: The Influence of Identity (1993)Social Identity and Self-Categorization Processes in Organizational Contexts (2000)On the meaning of work: A theoretical integration and review (2010)The Presentation of Self in Everyday Life (2023)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 2019Diffusion of Innovations 137,320 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1990Comparative fit indexes in structural models.25,213 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1988Possessions and the Extended Self9,050 cited
  • 1989Social Identity Theory and the Organization7,973 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1992Alumni and their alma mater: A partial test of the reformulated model of organizational identification5,770 cited
  • 2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies3,330 cited
  • 1983The Cultural Relativity of Organizational Practices and Theories3,144 cited
  • 1995Subcultures of Consumption: An Ethnography of the New Bikers2,232 cited
  • 1995Why Satisfied Customers Defect2,226 cited

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  • 1989The Sacred and the Profane in Consumer Behavior: Theodicy on the Odyssey1,778 cited
  • Cited by

    • 2018Strengthening internal brand equity with brand ambassador programs: development and testing of a success factor model72 cited
    • 2022What's in the box? Investigating the benefits and risks of the blind box selling strategy57 cited
    • 2022Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment52 cited
    • 2022Impact of International Tourists’ Co-creation Experience on Brand Trust, Brand Passion, and Brand Evangelism39 cited
    • 2023How does ritualistic service increase brand evangelism through E2C interaction quality and memory? The moderating role of social phobia27 cited
    • 2022The influence of COVID-19 pandemic on consumer–brand relationships: evidence of brand evangelism behaviors24 cited
    • 2019The Nexus Between Service Encounter Perfomance and Brand Evangelism19 cited
    • 2023Breaking the mold: how customer perceived innovativeness sets restaurants apart19 cited
    • 2024Consumer Behaviour on AI Applications for Services: Measuring the Impact of Value-Based Adoption Model on Luxurious AI Resorts’ Applications15 cited
    • 2023Hail to thee, my sports team brand: investigating the drivers of eFANgelism among fans of selected sports teams in the English Premier League (EPL)15 cited
    • 2020Marka Evangelizminin Satın Alma Bağımlılığı, Satın Alma Niyeti ve Tavsiyede Bulunma Üzerindeki Etkisi: Taraftar Ürünleri Örneği (The Effect of Brand Evangelism on Purchasing Addiction, Intention to Purchase and Recommendation: The Case of Fan Products)14 cited
    • 2023Converting students into university brand evangelists: an empirical evidence from the higher education sector in Tanzania13 cited
    • 2020MARKA GÜVENİ VE MARKA ÖZDEŞLEŞMESİNİN MARKA EVANGELİZMİ ÜZERİNDEKİ ETKİSİ12 cited
    • 2022The Student Psychological Contract as a Predictor of University Brand Evangelism in Tanzanian Higher Education:12 cited
    • 2022Demystifying factors fueling university brand evangelism in the higher education sector in Tanzania: A social identity perspective11 cited
    • 2017Brand religiosity8 cited