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Branding Governance: A Participatory Approach to the Brand Building Process
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  • 2011How Leadership and Commitment Influence Bank Employees’ Adoption of their Bank’s Values42 cited
  • 2018Co-creating polyphony or cacophony? A case study of a public organization’s brand co-creation process and the challenge of orchestrating multiple internal voices39 cited
  • 2017Branding Instead of Product Innovation: A Study on the Brand Personalities of the UK's Electricity Market37 cited
  • 2018Employee Well-being through Internal Branding: An Integrated Approach for Achieving Employee-based Brand Outcomes34 cited
  • 2021Governors Fighting Crisis: Responses to the COVID-19 Pandemic across U.S. States on Twitter31 cited
  • 2013Brand orientation and brand values in retail banking24 cited
  • 2011Within‐role, extra‐role and anti‐role behaviours in retail banking23 cited
  • 2017If brands are people, then people are impulsive—assessing the connection between brand personality and impulsive buying behaviour22 cited
  • 2011The influence of culture and market orientation on services brands: insights from Irish banking and retail firms

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21 cited
  • 2019Institutional Twitter Usage among U.S. Geography Departments20 cited
  • 2017Normalising jurisdictional heterotopias through place branding: The cases of Christiania and Metelkova17 cited
  • 2011Brand names and global positioning12 cited