SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Constituents and consequences of smart customer experience in retailing · Study

ArticleShelves

ArticleConstituents and consequences of smart customer experience in retailing

Sanjit Kumar Roy2016

Article2016

Constituents and consequences of smart customer experience in retailing

Sanjit Kumar Roy · Makam S. Balaji · Saalem Sadeque · Bang Nguyen · T.C. Melewar

392 citations·0/0 files stored·Technological Forecasting and Social Change

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

AI in Service Interactions Technology Adoption and User Behaviour Consumer Retail Behavior Studies

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 392 citations exist upstream.

References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1992A power primer.2019Diffusion of Innovations 1 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 2003Diffusion of innovations 1996The Behavioral Consequences of Service Quality 2009\nThe use of partial least squares path modeling in international marketing

Cited by

2018Customer engagement behaviors: The role of service convenience, fairness and quality 2019Mirror, mirror on the wall, are we ready for Gen-Z in marketplace? A study of smart retailing technology in Malaysia 2020Are men from Mars, women from Venus? Examining gender differences towards continuous use intention of branded apps 2020Consumer-computer interaction and in-store smart technology (IST) in the retail industry: the role of motivation, opportunity, and ability

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2020Conceptual Model of Consumers Purchase Intention Towards Smart Retailother · 23 shared references 2021Revitalization of Offline Fashion Stores: Exploring Strategies to Improve the Smart Retailing Experience by Applying Mobile Technologyarticle · 20 shared references 2016Value co-creation with Internet of things technology in the retail industryarticle · 17 shared references 2019Examining the antecedents and consequences of perceived shopping value through smart retail technologyarticle · 15 shared references 2018Predictors of customer acceptance of and resistance to smart technologies in the retail sectorarticle · 14 shared references 2019Mirror, mirror on the wall, are we ready for Gen-Z in marketplace? A study of smart retailing technology in Malaysiaarticle · 14 shared references

Details

Year2016

Typearticle

Published2016-10-01

VenueTechnological Forecasting and Social Change

ISSN-L0040-1625

Languageen

Citations392

Files0 public / 0

ShelfAI in Service Interactions

Identifiers

doi10.1016/j.techfore.2016.09.022

openalex_workW2526763399

Links

Imported from OpenAlex (CC0) — nothing here is generated.